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OTP Center Director

locationBaltimore, MD 21201, USA
PublishedPublished: 2/6/2024

Job Overview: 

The Executive Director at Kolmac Integrated Behavioral Health and all of its subsidiaries ("Kolmac" or the "Company") is responsible for the overall leadership, development, and quality of a multi-faceted, integrated behavioral healthcare program. The Executive Director is responsible for implementing operational processes and procedures while ensuring the integrity of the Company’s model and culture.

Kolmac’s healthcare centers provide a robust variety of behavioral health services including substance use disorder counseling, Opioid Treatment, Mental Health, Care coordination, and Primary Care services (with particular emphasis on coordinated wraparound care).  The Executive Director will be responsible for managing and growing all relevant service lines.

Essential Duties and Responsibilities: 

  • The Executive Director is a key member of the leadership team and provides supervision, direction, and support for all clinical and administrative staff in the region or center they oversee. 
  • Responsible for the management of all operations of the region or center including security, scheduling, personnel, and program development.
  • Responsible for meeting or exceeding the budget of the Center or Region as determined with Senior Leadership by managing a Profit and Loss Statement.
  • In partnership with RD, RVP and Chief Medical Officer, responsible for setting and managing clinical and operational KPIs.
  • The Executive Director is responsible for ensuring that all business operations and functions carried out by Kolmac are fully compliant with all regulatory and administrative policy and procedure requirements and standards.
  • The Executive Director will develop and maintain strong relationships with local, State, and Federal agencies regulating or impacting the capacity and capability of the location(s) to achieve our healthcare delivery mission.
  • The Executive Director will ensure that through alignment of resources and staffing, Kolmac is effectively engaged with community stakeholders and advocates, neighborhood residents and businesses, and other healthcare providers and support organizations; building strong partnerships, alliances and relationships that add value to the patients it serves, the communities where it operates, and the healthcare system that enables and regulates its service delivery.
  • The Executive Director will collaborate with the Chief Medical Officer and/or Medical Director as well as the OMHC Director in the management and delivery of all healthcare delivery services delivered.
  • The Executive Director will conduct twice monthly meetings with leadership from all departments of the interdisciplinary team to maintain clear and consistent communication between all departments and programs and to ensure alignment with mission and goals.
  • Responsible for communicating and supporting the implementation of clinical, medical, and administrative operations.
  • Implements the established policies and procedures within the center or region and introduces and directs operational changes at the site level.
  • Responsible for the oversight of site admin team/office manager on all billing information and payments for patients
  • Collaborates with the RD or RVP to build and follow through on strategic business growth plans.
  • Works with the RD, RVP and Chief Financial Officer (CFO) in contributing to the annual budget preparation process, along with developing creative initiatives to meet annual goals.
  • Collaborates with the RD, RVP, CCO and Medical Lead to develop and implement new programming that is in line with evidence-based research and enhances Kolmac’s current clinical and medical approach to care.
  • Produces and maintains staff schedules on a weekly/monthly basis to ensure the fluid delivery of services.
  • Supports clinical leadership to ensure accurate, complete, timely and high-quality documentation and data collection to meet best practice clinical standards that comply with Kolmac’s policies and procedures, payer requirements and external regulatory standards including electronic and paper records.
  • Responsible for driving outreach and building relationships in the community. When necessary, attends meetings of community and professional associations and activities related to the delivery of treatment services to facilitate referral and resource development, and to provide appropriate feedback to staff.
  • Utilizes site performance metrics and data to identify opportunities for operational and clinical improvements.
  • Provides weekly and monthly updates to Kolmac leadership on the clinical, operational, and financial health of the center or region.
  • Interviews, hires, and ensures training to new staff members, with the support of the HR and training departments. Complete performance evaluations of staff and create professional development plans as needed - Responsible for the quality of hires and performance of team members.
  • Develops and supports positive, professional, collaborative relationships with stakeholders to promote patient satisfaction, enhance the program quality and improve patient outcomes.
  • Regularly Attends groups and treatment team meetings to help direct the application of the Kolmac treatment philosophy and approach.
  • Oversees the management of the physical clinic and, with support (as needed) from the RD, RVP of Operations and VP of Real Estate Development, manages maintenance or other physical clinic projects.
  • Other duties as assigned.

Qualifications - Education and Experience: 

  • Must Haves:
    • A Bachelor’s Degree in Business, Public Health or a related healthcare discipline is required.
    • Five or more years of experience with progressive management responsibility in multisite healthcare operation.
    • Understanding of financial statements with previous Profit and Loss responsibility
    • Minimum 5 years’ experience in managing and delivering successful healthcare and financial endeavors is required.
    • Excellent management, program development and communication skills, evidenced by a demonstrated record of programmatic and financial success in managing comprehensive and complex healthcare service delivery organizations.
    • Strong interpersonal skills:  you engage people in an authentic way.  You know how to deliver thoughtful, actionable feedback and can influence people to get the best out of them.
    • Strong bias towards action and results 
    • Proven ability to aggressively manage priorities and ensure follow through
    • Exceptional ability to problem-solve
    • Highly organized, able to multi-task and easily adapt and respond to change
    • Creative with ability to pivot when situations and demands change
    • You set an extremely high standard for self and team
  • *If recovering from a substance use disorder, a minimum of five years

  continuous sobriety

  • Pluses:
    • A master’s degree and appropriate clinical / medical licensure is preferred. Relevant combinations of hands-on experience and education will be considered in place of this.
    • Certification or license as a clinician / therapist is preferred
    • Marketing/ business development experience is preferred

Qualifications - Licenses and Other Required Credentials: 

  • A Bachelor’s Degree in Business, Public Health or a related healthcare discipline is required.
  • A Master’s Degree and appropriate licensure is preferred. Relevant combinations of hands-on experience and education will be considered in place of this.

Direct Reports: 

  • Direct Reports: Clinical Supervisor, Site management (assistant director, 

 office manager, patient access specialist) and all non-medical staff members.

Expected Travel 30% within The District Requirement:

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