Job Description
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing support and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information to Drivers about customers
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base for each customer
Qualifications:
- Previous experience in customer service, sales, or trucking
- Ability to build rapport with clients and drivers
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Excellent computer skills, email, web portals, excel, word, transportation software
Company DescriptionAC Trucking transports freight in California and Nevada. We specialize in animal feed deliveries for large animal farms and stores. We also are a transporter of cleaning and food products. AC Trucking pulls both vans and curtain van trailers for our deliveries. We are very customer service orientated, and strive for on time delivery with our fleet of drivers.
Company Description
AC Trucking transports freight in California and Nevada. We specialize in animal feed deliveries for large animal farms and stores. We also are a transporter of cleaning and food products. AC Trucking pulls both vans and curtain van trailers for our deliveries. We are very customer service orientated, and strive for on time delivery with our fleet of drivers.