Restaurant General Manager

Job Description

Job Description

About Patterson Restaurant & Bar:
Located within the award-winning Hotel Hartness, Patterson Restaurant & Bar offers a refined yet inviting dining experience inspired by modern Southern flavors and local ingredients. With its beautiful setting in the Hartness community, Patterson delivers exceptional cuisine, handcrafted cocktails, and genuine hospitality that reflect the heart of Greenville.

Position Summary:
The Restaurant General Manager is responsible for overseeing all daily operations of Patterson Restaurant & Bar, ensuring an outstanding guest experience through seamless service, inspired leadership, and operational excellence. This position plays a critical role in maintaining the restaurant's reputation for exceptional quality and genuine southern hospitality.

Key Responsibilities:

• Lead, mentor, and develop a team of managers, servers, bartenders, and support staff to uphold service and performance standards.

• Oversee daily operations including scheduling, inventory, cost control, and financial reporting.

• Collaborate with the Executive Chef and Director of Food & Beverage to ensure consistency in food and beverage quality, presentation, and service.

• Manage guest relations with professionalism, resolving issues promptly and effectively.

• Monitor budgets, labor, and expenses to achieve financial goals and profitability.

• Maintain compliance with health, safety, and sanitation standards.

• Drive marketing initiatives, special events, and seasonal menu rollouts to enhance visibility and guest engagement.

• Foster a culture of excellence, teamwork, and genuine hospitality.

Qualifications:

• Minimum 3-5 years of restaurant management experience; fine dining or upscale casual preferred.

• Proven leadership and team development skills.

• Strong financial acumen and experience with budgeting, forecasting, and P&L management.

• Excellent communication, organization, and problem-solving abilities.

• ServSafe certification and knowledge of state/local regulations preferred.

• Bachelor's degree in Hospitality Management or related field preferred.

Benefits:

Why Join Us:
At Hotel Hartness, you’ll be part of a passionate team that values creativity, service, and community. We offer a competitive salary, performance-based incentives, comprehensive benefits, and opportunities for professional growth within an expanding luxury hospitality brand.

Compensation:

• Competitive salary based on experience

• Annual performance bonus eligibility

• Full benefits package (medical, dental, vision, PTO, and more)