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Director of Clinical Services - Adult Program

New Day, Inc
locationBillings, MT, USA
PublishedPublished: 6/14/2022
Healthcare
Full Time

Job Description

Job DescriptionKey Responsibilities

  1. Clinical Leadership & Supervision

    • Directly supervise Clinical Therapists, Licensed Addiction Counselors, Contract Therapists, Peer Support Specialists, and Canyon House Sober Living staff.

    • Oversee case supervision for drug court and intensive outpatient (IOP) staff.

    • Provide indirect clinical guidance, audits, and corrective action planning for co-occurring programs.

  2. Program Planning & Quality Assurance

    • Lead development, implementation, and evaluation of clinical programs aligned with mission and evidence-based standards

    • Review weekly/monthly metrics and incident reports; take and monitor corrective action.

    • Collaborate with the Quality Director to address serious incidents within one business day.

  3. Training & Workforce Development

    • Develop and deliver staff training initiatives (e.g., motivational interviewing, DBT, CBT).

    • Mentor staff and promote ongoing professional development .

    • Coordinate clinical orientation and supervision documentation.

  4. Compliance & Reporting

    • Maintain program compliance with state licensing, federal standards, and HIPAA.

    • Ensure timely and accurate submission of assessments, treatment plans, and discharge summaries.

    • Conduct EMR utilization reviews and chart audits.

  5. Collaboration & Community Engagement

    • Cultivate relationships with community partners, courts, providers, and vendors.

    • Support grant proposals and participate in CQI committees.

    • Represent the organization in collaborative initiatives and external meetings.

  6. Administrative & Operational Oversight

    • Manage clinical staffing logistics: scheduling, hires, schedules, coverage, and leaves.

    • Deliver direct therapy services as needed to maintain service continuity.

    • Uphold organizational goals and adapt to evolving departmental needs.

Qualifications

  • Master’s degree in Counseling, Social Work, Psychology, or related field.

  • Minimum of three years’ supervisory experience in addiction and mental health clinical settings.

  • Certifications: Nonviolent Crisis Intervention, CPR, First Aid. Training provided by New Day, Inc.

  • Valid Montana driver’s license with a clean, insurable record; must complete I-9 compliance.

  • Excellent communication, organizational, and interpersonal skills.

  • Proficient in interpreting clinical data to drive improvements.

Skills & Abilities

  • Leadership: Ability to inspire, manage teams, and set a strategic clinical direction.

  • Multitasking: Proven capability to juggle multiple projects and priorities effectively.

  • Evidence-Based Treatment: Strong clinical competencies and familiarity with DMH, SAMHSA, or CARF guidelines

  • Cultural Competence: Capacity to work effectively with diverse populations.

Working Conditions

  • Work occurs in both therapy spaces and office environments.

  • Role includes occasional lifting of equipment and on-call coverage for evenings/weekends.

  • Non-smoking, moderate-noise workplace.

Why New Day, Inc.?

  • Be part of a mission-driven nonprofit dedicated to recovery and healing.

  • Lead a clinical team committed to high-quality, client-centered care.

  • Grow professionally while improving outcomes in a collaborative, data-informed environment.



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