Job Description
Job DescriptionSalary:
Key Account Manager West
West Division Management
Mission
To develop each of the company's brands with key accounts, adjusting to an investment and sales budget.
You must plan the development of the brands, achieving sales objectives with an assigned Budget. Review and propose the pricing strategies to be aligned to the market, the competition and the investment allocated in each of the brands. Work hand in hand with the operational team to ensure that what is negotiated by corporate is implemented.
Responsibilities
- Eager to expand company with new sales, clients, and territories
- Able to analyze data and sales statistics and translate results into better solutions
- Achieving sales objectives with an assigned budget
- Review and propose the pricing strategies to be aligned with market trends, competition and the investment allocated in each of the brands.
- Prepare and deliver sales presentations to key account customers as required
- Work hand in hand with the sales team to ensure that what is negotiated at corporate is implemented.
- Able to multitask, prioritize, and manage time efficiently
- Goal-oriented, organized team player
- Self-motivated and self-directed
- Excellent interpersonal relationship skills
- In-depth understanding of company key clients and their position in the industry
- Monitor and meet Company goals for unsaleable returns, shrink, A.R. and inventories
- Excellent negotiation skills required as typically negotiates in a competitive or adversarial environment
- Provides feedback and recommendations to the leadership team on competitive threats and business opportunities
- Build and maintain strategic partnerships with customers and drive customer satisfaction through superior service and execution
- Developing a solid and trusting relationship between major key clients and company
- Resolving key client issues and complaints
- Developing a complete understanding of key account needs
- Anticipating key account changes and improvements
- Managing communications between key clients and internal teams
- Negotiating contracts with client and establishing timeline of performance
- Establishing and overseeing internal budgets with the company and external budgets with the client
- Working with sales team, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
- Collaborating with sales team to maximize profit by up-selling or cross-selling
- Meeting all client needs and deliverable according to proposed timelines
- Analyzing client data to provide customer relationship management
- Expanding relationships and bringing in new clients
Education
Bachelors Degree in Administrative, Economic, Business, Marketing or related area.
Experience
At least 3 years of experience in managing key accounts
Preferable: Knowledge of the retail customers in the area
Other:Authorized to work in the US (without need for sponsorship, now or in the future).Bilingual in Spanish/English.
Key Performance Indicators:
Sales Performance
Numerical Distribution
Trade marketing Investment
A/R Turnover
Inventory Turnover