Job Description
Job Description
Overview
CTG is seeking to fill a Service Now IRM Engineer opening for our client in Phoenix, AZ.
Location: Phoenix, AZ
Duration: Ongoing contract
Duties:
-
Design, configure, and implement scalable ServiceNow Integrated Risk Management (IRM) solutions to support compliance and risk management functions.
-
Develop, configure, and customize ServiceNow workflows, scripting, UI policies, ACLs, integrations, and CMDB.
-
Collaborate with Engineers, Product Owners, Architects, and business stakeholders to deliver technical solutions aligned with business needs.
-
Provide estimates for design, development, testing, and implementation phases of projects.
-
Complete technical and implementation design documentation, ensuring clarity and alignment with standards.
-
Perform code reviews and provide mentoring to engineers within the scrum team.
-
Support production configurations, conduct unit, integration, and user acceptance testing, and ensure alignment with broader testing strategies.
-
Escalate issues, provide feedback, and recommend changes to improve implementation and performance.
-
Contribute to technical roadmap and architectural direction, including evaluating tools and recommending solutions to meet evolving business needs.
-
Participate in agile scrum teams using SAFe practices and tools, including Rally.
Skills:
-
3+ years hands-on experience with ServiceNow IRM solutions/components.
-
Strong expertise in ServiceNow configurations, workflows, scripting, UI policies, ACLs, integrations, and CMDB.
-
Proficiency in JavaScript, RESTful APIs, XML, Java, Jelly scripting, and AngularJS.
-
Strong communication skills with ability to present complex technical solutions to both technical and business audiences.
-
Knowledge of GRC/IRM industry trends and conceptual architecture.
-
5+ years Agile framework experience, including Scaled Agile Framework (SAFe).
-
Preferred: Working knowledge of GCP, experience building/executing JS utilities, ServiceNow Certified System Administrator, experience in systems analysis/programming, and knowledge of Machine Learning or Generative AI (a plus).
Experience:
-
8+ years of overall development experience.
Education:
-
BS or MS in Computer Science, Computer Engineering, or related technical field.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at Anisha.Murlidhar@ctg.com. Kindly forward this to any other interested parties. Thank you!