Job Description
Job Description
About Us:
At Midas, we’re driven by a passion for providing top-notch automotive services with a commitment to customer satisfaction. We’re not just fixing cars—we’re building relationships and trust with every customer who walks through our doors. We’re looking for an energetic, customer-focused Assistant Store Manager to join our team and help us drive success.
Position Overview:
As an Assistant Store Manager, you’ll play a crucial role in supporting the Store Manager in day-to-day operations, managing a dynamic team, and ensuring exceptional customer service. You'll help oversee shop productivity, sales performance, and operational efficiency while fostering a positive work environment. This is an excellent opportunity for someone who thrives in a fast-paced, hands-on environment and is passionate about cars and customer care.
Key Responsibilities:
- Assist the Store Manager in overseeing daily shop operations, ensuring efficiency and profitability.
- Supervise, mentor, and motivate a team of technicians and sales associates to meet performance goals.
- Drive sales by promoting recommended services and ensuring customers receive clear, honest estimates.
- Manage inventory, order parts, and ensure proper use of tools and equipment.
- Monitor and improve customer satisfaction, resolving issues promptly and professionally.
- Support in managing schedules, payroll, and compliance with company policies and procedures.
- Ensure safety and cleanliness standards are maintained throughout the shop.
Qualifications:
- 2+ years of management or supervisory experience in an automotive or retail environment preferred.
- Strong understanding of automotive repair and maintenance services (ASE certification is a plus!).
- Excellent customer service and communication skills.
- Proven ability to meet sales goals and manage team performance.
- Strong problem-solving skills and attention to detail.
- Ability to multitask and thrive in a fast-paced environment.
- Valid driver’s license and a clean driving record.
What We Offer:
- Competitive salary + performance-based bonuses.
- Health, dental, and vision insurance.
- Paid time off
- Opportunities for career growth and advancement.
- Employee discounts on automotive services.
- A supportive, team-oriented work environment.
Ready to Shift Your Career into High Gear?
Apply today and become part of a team that values hard work, customer care, and a passion for automotive excellence. Join the Midas family and help drive success—one car at a time!