Job Description
Job Description
We are seeking a Night Auditor to complete our award winning team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
Company DescriptionAward winning hotel located conveniently off I90 and Zoo Drive. Our aim is happy guests- all avid Hotels are purpose built from the ground up- offering everything you need and nothing you don't, we strive to provide a great night's sleep, at an affordable rate, all backed by IHG's clean promise- at avid Billings West the rest is easy!
Company Description
Award winning hotel located conveniently off I90 and Zoo Drive. Our aim is happy guests- all avid Hotels are purpose built from the ground up- offering everything you need and nothing you don't, we strive to provide a great night's sleep, at an affordable rate, all backed by IHG's clean promise- at avid Billings West the rest is easy!