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Branch Manager

companyGreater Texas Credit Union
locationHouston, TX 77007, USA
PublishedPublished: 5/22/2024
Financial Services

Job Description

What's in it for you as a Branch Manager:

  • Opportunity to be a leader in our growing organization.
  • Work in an environment that focuses on people, not just profits.
  • Full Benefits Package: 401k, Medical, Dental, Life, Paid Time Off.

The Basics of a Branch Manager: 

  • Weekly schedules will be set between the hours of 8:45-5:15p M-F
  • After-hours and weekend community-related activities as needed for business purposes. 

What you'll do as a Branch Manager: 

  • Attract, hire, coach, and engage assigned staff through servant leadership and continuous coaching.
  • Reinforce the Credit Union’s mission, vision, and core values by serving as a culture agent, motivating team members to achieve higher standards, and promoting a commitment to a Top-Tier member experience.
  • Oversee all aspects of supervisory responsibilities to include scheduling, performance coaching, daily workflow, training, etc.
  • Drive branch performance through a relationship-based sales model focused on a top-tier member experience and increasing share of wallet.
  • In collaboration with your assigned leadership, assess local market conditions and identify current and prospective development opportunities.
  • Lead community outreach and volunteer events to expand Credit Union reach.
  • Serve in the local community that drives strategic growth of the credit union brand and furthers your personal professional growth.
  • Oversee all areas of branch operations including member relations, branch security, cash management, ATM and Vault operations, supervisor overrides, regulatory compliance, time keeping, and leave management.
  • Ensure the assigned branch is adequately staffed with the support of HR and Learning & Development, with qualified, well-trained team members.
  • Be a subject matter expert in all aspects of Branch Operations with an emphasis on fraud and loss mitigation.
  • Perform periodic audit of cash drawers, safety deposit box, and spot audits of team member transactions.
  • Assist team members in resolving complex member issues.

Qualifications

Must Haves as a Branch Manager:

  • 2+ years of branch operations supervisory experience in a credit union or bank.
  • Networking, Coaching & Upskilling, Problem Solving, Verbal & Written Communication, Servant Leadership.
  • HS Diploma/GED
  • Should be willing/able to attend after hours and weekend community related activities as required.

Nice to Haves as a Branch Manager:

  • Experience: 3+ years of branch operations supervisory experience in a credit union or bank.
  • Knowledge of investments and loan products.
  • Bilingual (Spanish)

Additional Information

All your information will be kept confidential according to EEO guidelines.

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