Job Description
Job Description
Location: Cerritos, CA (On site) | Type: Full Time | Salary Range: $160,000 - $215,000 a year
As a Sales Manager at Norm Reeves Hyundai, you play a key role in leading the sales team and delivering an outstanding guest experience. This position focuses on training, coaching, and developing top-performing Sales Associates while driving strong results. It’s a great opportunity for an energetic, proactive leader to grow their career with us!
What You’ll Do:
Supervisory Duties:
- Hires, trains, supervises, and monitors the performance of the new- and used-vehicle department.
- Meets with GM/GSM to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profits, expense management, and operating profit.
- The Sales Manager will promote the company’s core values and have the ability to positively influence the team’s success.
Essential Duties:
- Oversee all activities occurring in the vehicle showroom
- Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance
- Set sales goals, track progress, and lead team to achieve and exceed those quotas
- Respond to customer complaints and ensure highest level of customer satisfaction
- Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review
- Monitor departmental customer satisfaction ratings and ensure potential buyer follow up to develop, execute and supervise sales control system.
What You’ll Need:
- Proven track record with automotive retail sales
- Ability to analyze situations and make win-win business decisions
- Honesty, empathy, and exceptional communication skills
- Strong organization, closing ability, and follow-up skills
- Hyundai/Kia experience preferred
Benefits & Employee Perks
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Medical, Dental, Vision, and Complimentary Life Insurance
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401k Matching and FSA
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Tuition Reimbursement
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Paid Time Off (accrues)
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Supplemental Insurance (Hospital, Accident, Critical Illness)
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Discounts on Vehicles, Services, and Parts