Job Description
Job DescriptionWe are looking for a meticulous Human Resources Administrator specializing in Leave Case Management to join our team in Roseville, California. This is a long-term contract position that offers an opportunity to contribute to a collaborative and innovative work environment. The ideal candidate will play a key role in managing leave cases while ensuring compliance with policies and delivering exceptional service.
Responsibilities:
• Administer leave case management processes, including disability claims, medical coverage, and compliance functions.
• Communicate effectively with employees and partners to address inquiries and provide guidance on leave policies.
• Maintain accurate documentation and records in HRIS systems to support audits and compliance reporting.
• Conduct research to ensure adherence to leave regulations and company policies.
• Manage inbound and outbound calls related to leave cases, providing timely and precise responses.
• Collaborate with payroll teams to ensure proper integration of leave benefits and financial notes.
• Monitor key metrics and prepare detailed reports to support decision-making and process improvement.
• Handle case management tasks, including notices and entity formation, with strong attention to detail.
• Support customer service initiatives by delivering clear and empathetic communication.
• Contribute to the development and refinement of leave management procedures and compliance strategies.• Associate's or Technical Degree, or equivalent combination of education and experience, is required; Bachelor's Degree is preferred.
• At least three years of experience in human resources, disability management, leave case management, or compliance is preferred.
• Familiarity with interpreting and communicating leave of absence policy provisions is highly desirable.
• Certified Leave Management Specialist or Certified in Disability Management credentials are preferred.
• Proficiency in HRIS systems and case management tools is necessary.
• Strong communication skills and phone etiquette are essential for success in this role.
• Ability to perform audits and manage documentation with accuracy and efficiency.
• Experience with payroll integration and financial note management is a plus.