Job Description
Job Description
We are looking for a skilled Collections Specialist to join our team on a long-term contract. This role requires someone detail-oriented who can effectively manage overdue accounts while maintaining strong relationships with clients. If you have a background in business-to-business collections and are comfortable working with deadlines, we encourage you to apply.
Responsibilities:
• Monitor and review accounts to identify overdue payments and address them promptly.
• Communicate with clients to resolve payment issues while maintaining a high level of customer service.
• Maintain accurate and detailed records of collection activities and payment statuses.
• Prepare and deliver reports on collection progress to management.
• Implement effective collection techniques to recover outstanding debts.
• Collaborate with internal teams to address account discrepancies and payment concerns.
• Ensure compliance with company policies and applicable regulations during collection processes.
• Utilize Microsoft Office tools to organize data and streamline reporting tasks.
• Meet established deadlines and targets for resolving overdue accounts.
• Provide recommendations for improving collection strategies and procedures.
• Proven experience in collections or a similar role with a focus on business-to-business accounts.
• Strong knowledge of collection techniques and practices.
• Proficiency in Microsoft Office applications, including Excel and Word.
• Ability to work effectively under deadlines and manage multiple priorities.
• Excellent customer service skills with an empathetic and detail-oriented approach.
• Comfortable communicating with clients to resolve payment issues.
• Strong organizational skills and attention to detail for maintaining accurate records.
• Previous experience in credit and collections processes is preferred.