Job Description
Job Description
About Us:
The Midtown Group is an award-winning, “Best Places to Work” staffing firm based in Washington, DC. For over three decades, we’ve provided exceptional talent solutions to both government agencies and commercial organizations. We pride ourselves on our inclusive culture, collaborative team, and commitment to excellence.
We are currently seeking an experienced and detail-oriented Client Invoicing & Collections Specialist to manage and administer our accounts receivable functions, with a focus on both government and commercial clients.
Position Overview:
This role is ideal for a confident, self-directed professional with a strong background in billing, collections, and government contract compliance. The Billing & Collections Lead will be responsible for generating accurate client invoices, managing receivables, resolving billing issues, and ensuring timely collections. Success in this role requires a high degree of professionalism, communication skills, and the ability to work independently in a fast-paced environment.
Key Responsibilities:
- Generate and submit client invoices based on specific contract terms and billing schedules.
- Review and audit all outgoing invoices for accuracy and compliance.
- Ensure accurate transfer of billing data from Bullhorn to the accounting system (QuickBooks Enterprise).
- Process customer payments and refunds promptly, applying to appropriate invoices.
- Monitor aging reports and proactively follow up on overdue accounts.
- Send past-due reminders and initiate collection efforts as necessary, including applying finance fees when appropriate.
- Resolve client billing discrepancies and credit issues professionally and efficiently.
- Prepare and maintain the weekly Collection Status Report for leadership.
- Manage purchase order submissions and funding requests in alignment with contract requirements.
- Collaborate with the Payroll Lead and General Ledger Manager on billing and reporting tasks as needed.
Qualifications:
- Minimum of 5 years of hands-on billing and collections experience, preferably in a staffing or government contracting environment.
- Bachelor’s degree in Accounting or Finance preferred.
- Strong understanding of government and commercial billing practices.
- Experience with client e-billing platforms and government payment portals (e.g., IPP, WAWF).
- Proficiency in QuickBooks Enterprise or similar accounting systems.
- Familiarity with purchase order and contract funding procedures.
- Exceptional attention to detail and organizational skills.
- Excellent communication, negotiation, and customer service skills.
- Ability to work independently, manage multiple deadlines, and solve problems proactively.
- Comfortable suggesting and implementing process improvements to enhance efficiency and accuracy.
Why Join The Midtown Group?
- Recognized as one of DC’s Best Places to Work
- Supportive and collaborative work environment
- Meaningful work that directly contributes to client success
- Competitive compensation and benefits package