Job Description
Job DescriptionDescription:
We are seeking a friendly and organized Host/Host to join our team. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. Your primary responsibility will be to manage the flow of guests, maintain seating arrangements, and assist in creating a positive dining experience.
Responsibilities
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservations and walk-in guests efficiently.
- Maintain an organized waitlist and communicate wait times accurately.
- Collaborate with servers and kitchen staff to ensure smooth operations.
- Answer phone calls with professionalism, handling inquiries and reservations.
- Provide information about menu items, specials, and restaurant policies.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Handle guest relations with a focus on delivering outstanding customer service.
Skills
- Strong guest services orientation with a passion for hospitality.
- Excellent communication skills to interact effectively with guests and team members.
- Familiarity with POS systems for managing reservations and orders is a plus.
- Ability to maintain positive guest relations in a fast-paced environment.
- Proficient phone etiquette for handling inquiries professionally.
- Previous experience in restaurant or hotel settings is preferred but not required.
- A helpful attitude and willingness to assist colleagues as needed.
Join us in creating memorable experiences for our guests while working in a dynamic environment!
Job Type: Full-time
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Tiburon, CA 94920 (Required)
Ability to Relocate:
- Tiburon, CA 94920: Relocate before starting work (Required)
Work Location: In person
Requirements: