Job Description
Job DescriptionWhy You Want to Work Here:
Join a fast-paced logistics team specializing in high-profile, direct-to-patient shipments. This is a great opportunity for someone with logistics experience who thrives under pressure, enjoys solving problems, and wants to work in a hands-on, mission-critical environment.
Responsibilities:
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Serve as the main point of contact for customers regarding shipment status, issues, and inquiries.
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Monitor and track time-sensitive, high-value shipments from origin to delivery.
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Resolve delivery issues quickly and professionally in coordination with internal teams.
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Maintain accurate documentation and case notes in the system.
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Communicate effectively with clients, drivers, and third-party vendors.
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Handle multiple systems and screens while managing incoming requests.
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Work cross-functionally with operations to ensure service quality and compliance.
Requirements:
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2–3 years of experience in logistics, freight, shipping, or supply chain customer service.
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Proven ability to manage high-pressure situations with urgency and professionalism.
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Strong multitasking and organizational skills.
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Comfortable with non-traditional hours and weekend coverage.
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Excellent communication and problem-solving skills.
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Evening Hours
Logistics SpecialistMiami Lakes, FloridaFull-Time$23-24hr + Benefits