Job Description
Job Description
Job Title: Office Clerk – Compliance Department
Location: Rancho Murieta, CA
Pay: $21–$22 per hour
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Employment Type: Full-Time
Position Overview
A well-established Homeowners Association in Rancho Murieta is seeking a detail-oriented and professional Office Clerk to support the Compliance Department. This role provides essential clerical and administrative support, including processing homeowner correspondence and maintaining accurate compliance records.
The ideal candidate is organized, customer-service oriented, and comfortable handling sensitive communications with homeowners in a professional manner.
Key Responsibilities
- Prepare and process compliance letters, violation notices, and citations to homeowners
- Maintain accurate records of compliance activities and homeowner communications
- Create and manage spreadsheets to track violations, deadlines, and follow-ups
- Answer incoming calls and respond to homeowner inquiries professionally and courteously
- Provide general customer service support related to compliance matters
- Take detailed meeting minutes during board and compliance meetings
- File, scan, and maintain organized digital and physical records
- Assist with special projects and other administrative duties as assigned
Qualifications
- Minimum 2 years of recent administrative or clerical experience
- Strong written communication skills (experience drafting professional letters preferred)
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to create and maintain organized spreadsheets
- Excellent attention to detail and ability to meet deadlines
- Professional demeanor and strong customer service skills
- Ability to handle confidential and sensitive information
Preferred Qualifications
- Experience working with an HOA, property management company, or compliance department
- Experience taking meeting minutes