Medical Biller/Accounts Receivable

Job Description

Job Description Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job SummaryDesert Ridge Family Physicians is a fast-paced, patient-centered private practice dedicated to delivering high-quality care to our community. We are seeking a detail-oriented and reliable Medical Biller to join our administrative team and help ensure the accurate and timely processing of patient billing and insurance claims. This position is in-person only.
Accounts Receivable (A/R) Responsibilities

• Post payments to patient ledgers upon receipt
• Follow up on underpaid or unpaid insurance claims to ensure proper reimbursement
• Follow up on outstanding insurance balances
• Send collection letters to past-due patient accounts
• Troubleshoot and resolve any issues that arise in patient ledgers
• Respond to billing-related inquiries

Responsibilities

• Answer incoming patient phone calls and address all billing-related inquiries
• Follow up on unpaid claims within the standard billing cycle timeframe
• Accurately verify insurance benefits and eligibility, helping patients make informed decisions regarding healthcare costs
• Contact insurance carriers (via phone or online portals) for claim status and resolution
• Serve as the primary point of contact for patients and insurance payers regarding billing questions
• Review patient account statuses and resolve billing or processing issues in a timely manner
• Review and process insurance correspondences such as Explanations of Benefits (EOBs); determine necessary steps such as submitting first or second appeals
• verify insurance coverage and follow up on claim denials, rejections, appeals, and unpaid claims

Qualifications

• Team player and self-motivated, with the ability to manage time effectively
• Excellent patient service skills with warm, friendly phone etiquette
• Strong verbal and written communication skills
• Minimum of 2 years of experience in medical accounts receivable (A/R)
• Minimum of 2 years of experience in medical billing
• Solid knowledge of CPT, ICD-10, and HCPCS coding
• Experience with Athena EHR is a plus