Job Description
Job Description
CUSTODIAL SITE LEAD| SIX MILE, LLC
Type of Position: Part-Time, Regular
Tier: I
Location: Joint Base Charleston, SC
Schedule: Varies
FLSA Classification: Exempt
Reports to: Project Manager
JOB OVERVIEW
The Custodial Site Lead is responsible for assisting the Project Manager and Quality Control Manager in overseeing the work of personnel performing janitorial services. This position ensures compliance with all applicable safety and health rules and regulations, company policies, and procedures.
RESPONSIBILITIES
- Direct daily custodial operations across assigned facilities and service levels (Levels 1–4) in accordance with the PWS and accepted schedules.
- Supervise custodial personnel, assign work, and ensure adequate staffing coverage across all shifts (day, night, and late night as applicable).
- Verify services are completed at required frequencies and within authorized access hours for each facility.
- Ensure proper use of equipment, supplies, caution signage, and safe work practices at all times.
- Support the Quality Control Manager by facilitating inspections, correcting deficiencies, and ensuring corrective actions are implemented promptly.
- Ensure custodial staff complete required service and inspection log entries (including restroom log sheets and posted Cleaning Frequency Schedules).
- Monitor service performance to maintain required monthly performance thresholds outlined in the Service Summary.
- Immediately report service disruptions, access issues, or missed services to the Project Manager.
- Coordinate daily access with facility managers, escorts, and Government personnel where required.
- Respond to customer concerns and facility requests at the site level and elevate validated concerns to the Project Manager and QCM.
- Maintain a professional presence onsite and ensure custodial personnel adhere to appearance, conduct, and identification requirements.
- Ensure compliance with OSHA, AFOSH, antiterrorism, and base security requirements.
- Enforce proper handling, storage, and labeling of cleaning chemicals and materials in janitorial closets and designated storage areas.
- Ensure keys, badges, and restricted access procedures are followed in accordance with key control and security requirements.
- Promptly report hazards, safety incidents, spills, or suspicious activity to the Project Manager and COR as required.
- Assist with onboarding, task training, and reinforcement of custodial standards for assigned personnel.
- Ensure staff working in special requirement facilities (CDCs, Youth Centers, Fitness Centers) comply with access, escort, and operational restrictions.
- Promote accountability, consistency, and adherence to contract requirements among custodial staff.
REQUIREMENTS
- Minimum 2–3 years of supervisory or lead experience in custodial, facilities support, or service‑based operations.
- Experience working in multi‑facility or performance‑based service environments.
- Ability to manage personnel schedules and monitor task execution.
- Strong communication and problem‑solving skills.
- Ability to obtain and maintain required installation access credentials.
- Prior experience supporting DoD or U.S. Air Force custodial or facilities contracts, preferred.
- Familiarity with performance‑based contracts, inspection processes, and quality standards, preferred.
- Experience working in restricted or high‑visibility facilities, preferred.
OUR COMMITMENT TO YOU
At SML, we empower our employees in their careers. When you work with us, we will encourage you to follow your passions, and we promise to be committed to your safety, well-being, and professional development.
We treat our team members well – because it's the right thing to do, and because it makes good business sense. At SM