Human Resources Generalist

Job Description

Job DescriptionHUMAN RESOURCES GENERALIST

Division: Finance and Administration
Department: Human Resources
Location: Hybrid (remote and 80 Hanson Pl)
Travel Percentage: 10%
Reports To: Managing Director, Human Resources
Status: Full-time, Regular, Exempt, Non-Union

THE ROLE

The HR Generalist plays a critical role in supporting StoryCorps’ mission by managing a wide range of human resources functions, including recruitment, employee relations, performance management, benefits administration, and labor law compliance. As a key member of StoryCorps’ dynamic and collaborative HR Department, this individual will work closely with and report to the Associate Director, Human Resources, to foster a supportive and engaging workplace culture. The ideal candidate will possess strong interpersonal skills, a deep understanding of HR best practices, and the ability to handle sensitive information with professionalism and discretion.

To thrive in this role, the HR Generalist must be flexible, adaptable, and above all, a dedicated team player. They should be a proactive problem-solver who is eager to develop and implement innovative solutions to organizational challenges. With intellectual curiosity and a passion for StoryCorps’ mission, the HR Generalist will help shape the policies, training, and systems that support employees and drive the organization forward. This role requires someone who is excited to engage in meaningful work, contribute to a positive workplace culture, and help build a thriving, inclusive environment for all staff.

WHAT YOU’LL DO
Recruitment:

• Conduct full-cycle recruitment, which includes:
  • Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions managing up to 10 requisitions concurrently.
  • Leverage internal and external job boards, and various recruitment channels through the use of JazzHR and LinkedIn Recruiter.
  • Collaborates with departmental managers to understand the skills and competencies required for open positions.
  • Conducts or acquires background checks and employee eligibility verifications.
  • Implements new hire orientation for staff and interns.
• Stay abreast of recruiting trends and contribute to discussions around recruiting strategies to stay competitive in the workforce market. This includes efforts in succession planning and enhancing the overall employee value proposition.
• Conduct regular training for new staff on the use and navigation of JazzHR.
• Lead data management efforts, including tracking and analyzing recruitment surveys, annual audits, and quarterly reports, with a focus on identifying ROI, loss, and areas for improvement.

Employee Onboarding, Offboarding & Employee Lifecycle:

• Conduct staff and intern onboarding, orientation/training, and exit activities, including tracking the completion of required activities and scheduling sessions.
• Draft and send offer details, letters of employment, exit letters, and employment verification forms.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, including safety training, anti-harassment training, required certifications, or re-certifications.
• Implements and supports training and development initiatives that contribute to employee growth and performance improvement.

People and Culture Support:

• Engage in the organization's IDEA work (Inclusion, Diversity, Equity, and Access) and assist in implementing the related strategies and tactics from the IDEA strategic plan.
• Assist with staff events, from brainstorming ideas to event implementation including career development initiatives.
• Participate in StoryCorps project teams and interdepartmental initiatives.

Employee Relations & Compliance:

• Performs routine tasks required to administer and execute human resource programs, including but not limited to compensation, benefits, leave, disciplinary matters, disputes, investigations, performance management, talent management, productivity, recognition, morale, occupational health and safety and other employee-related matters.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Maintains compliance with federal, state, and local employment laws and regulations, recommending best practices.
• Review policies and practices regularly to ensure compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Ensure all employee records are processed in a confidential, efficient, accurate, and timely manner.

General HR Support, Administration, and Other:

• Act as the Internship Program Coordinator researching internship partners, coordinating intern events, and updating intern materials and in lieu of an Internship Program Manager, adopt full ownership of the program.
• Create reports/one-pagers and conduct research to support and optimize StoryCorps payroll and benefits administration and in lieu of a Payroll and Benefits personnel lead bi-weekly payroll and oversee benefits including vendor relations.
• Provide support for day-to-day administrative HR activities.
• Performs other duties as assigned to assist in the smooth operation of the HR department.

ABOUT YOU

Required:

• A bachelor’s degree or equivalent combination of education and relevant work experience.
• At least 2-3 years of professional experience in recruitment plus experience in training & development, employee engagement, or a related field.
• In-depth knowledge of HR policies, procedures, and best practices as well as familiarity with employment and labor laws.
• Strong organizational and project management skills, and excellent attention to detail.
• Highly proactive style of work and demonstrated ability to function exceptionally and meet deadlines in a fast-paced, dynamic work environment; you are able to multitask while prioritizing important issues.
• Strong critical thinking skills and a track record of proactive problem-solving; must be analytical and entrepreneurial, able to develop and implement creative solutions
• Sound professional ethics and sensitivity to the confidential nature of Human Resources information.

Preferred:

• SHRM-CP or PHR certification.
• Experience using the ADP Workforce Now platform (preferred).
• Proficient in GSuite (Google) and Microsoft Office Suite.

Physical Requirements:

• Travel up to 10%

ABOUT STORYCORPS

StoryCorps' mission is to help us believe in each other by illuminating the humanity and possibility in us all — one story at a time. Since 2003, more than 600,000 people, in all 50 states, have recorded StoryCorps interviews about their lives. We preserve and archive their recordings at the American Folklife Center at the Library of Congress, the largest single collection of human voices ever gathered, and share select stories with the public through StoryCorps’ podcast, NPR broadcasts, animated shorts, digital platforms, and best-selling books. These powerful human stories reflect the vast range of American experiences, engender empathy and connection, and remind us how much more we have in common than what divides us. StoryCorps is especially committed to capturing and amplifying voices least heard in the media.

OUR COMMITMENT:

We seek to recruit and develop a staff whose diversity reflects the communities we serve, and strongly encourage applications from people of color, the LGBTQ+ community, and people of all ages, political beliefs, and cultures. StoryCorps records, shares, and preserves stories from across the country.

IN-OFFICE WORK:

Working at the StoryCorps office is optional except in certain circumstances, such as in-person training, if your position requires some in-office presence, or if your manager needs an in-person individual or team meeting. For those who prefer to work in the office, that option remains.

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