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Sales Support Engineer

HydrauliCircuit Technology
locationMcDonough, GA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

As Sales Applications Engineer you will support the sales department and engage with customers/manufacturers directly. The purpose of your role is to help customers identify the right hydraulic kits or guards, prepare accurate quotes, and support our sales team with in-depth product knowledge.

Job description:

  • Serve as the technical liaison between customers, sales, and engineering to recommend the best-fit hydraulic kits, guards or custom solutions.
  • Support the sales team with product knowledge, application guidance, product demonstrations and technical documentation.
  • Demonstrate superior product knowledge to understand machine specifications and customer requirements to prepare accurate quotes.
  • Work closely with customers to understand their challenges, provide technical guidance, and build long-term relationships.
  • Understand the workings of excavators, attachments, auxiliary kits and their applications.
  • Review orders for accuracy and completeness.
  • Build relationships with attachment manufacturers and machine manufacturers to stay informed of new developments and gather specifications.
  • Coordinate training materials for sales staff
  • Communicate with engineering, the installation team, and the new machine measurement team to stay current on industry technology
  • Stay informed of trends in the hydraulic and construction industry
  • Travel through USA and Canada for client meetings, presentations to potential customers and trade shows as needed
  • Research and update database with attachment and machine specs.
  • Identify new application opportunities based on field feedback, market trends, or customer input.

Software:

  • Proficient in Word, Excel, and Power Point.
  • Experience with CRM software a plus

Desired qualities

We feel that clear communication, team work, attention to detail, a positive attitude and superior customer service are all extremely important and crucial to our success. Desired qualities/skills of team members include, but are not limited to:

  • Goal oriented, with a strong passion to succeed
  • Proven call management and customer service skills
  • The ability to communicate value, handle objections, and close deals effectively.
  • Demonstrate good listening and research skills
  • Forward thinking and Proactive
  • Be capable of working under pressure
  • Continued desire to learn and improve
  • Proven time management and organizational skills
  • Honesty and Integrity
  • Strong work ethic

Education / qualifications:

  • Associate or Bachelor degree from an accredited school
  • Customer facing and relationship building experience
  • Strong mechanical or hydraulic background a plus
  • Excellent problem-solving skills and analytical abilities
  • Proactive mindset to drive growth and satisfaction.

Training provided:

  • Excavator layout and working
  • Thread type and rating
  • Valve type, application and sizing
  • Basic Hydraulics training

BENEFITS:

  • Paid Health, Dental, and Life Insurance as well as Long Term Disability
  • Generous 401K Plan
  • Optional Vision Insurance, Telemedicine, and Short-term Disability Insurance
  • Paid Time Off, Paid Holidays, and Paid Sick Time Off
  • Competitive Pay

Company DescriptionHydrauliCircuit Technology, LLC (HCT) is a dynamic, fast-paced growing engineering and manufacturing company that was established in 1996.

We provide innovative solutions to the construction industry with our custom designed field installation auxiliary hydraulic kits and guards for Excavators. Our customers are predominately Authorized Heavy Equipment Dealers and OEMs (Machinery Manufacturers and Attachment Manufacturers). We are committed to supporting our team’s growth. You will be part of a dynamic, energetic environment where your success directly impacts your career and the company.

Since 1996, we have proudly grown to be the largest privately owned manufacturer of hydraulic kits in North America and the growth continues! We are looking for driven, dependable, and motivated applicants to join our team! To learn more about us you can visit our website, www.hctkits.com.

Company Description

HydrauliCircuit Technology, LLC (HCT) is a dynamic, fast-paced growing engineering and manufacturing company that was established in 1996.\r\n\r\nWe provide innovative solutions to the construction industry with our custom designed field installation auxiliary hydraulic kits and guards for Excavators. Our customers are predominately Authorized Heavy Equipment Dealers and OEMs (Machinery Manufacturers and Attachment Manufacturers). We are committed to supporting our team’s growth. You will be part of a dynamic, energetic environment where your success directly impacts your career and the company.\r\n\r\nSince 1996, we have proudly grown to be the largest privately owned manufacturer of hydraulic kits in North America and the growth continues! We are looking for driven, dependable, and motivated applicants to join our team! To learn more about us you can visit our website, www.hctkits.com.

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