Part-Time Billing & Claims Specialist Assistant

Job Description

Job DescriptionDescription:

ORGANIZATION: Friends of Switchpoint is a non-profit organization that has been serving those individuals, families and veterans experiencing poverty and homelessness since 2014.

OUR MISSION:

To empower families and individuals in need by addressing the underlying causes of their poverty and providing each client with a personalized, comprehensive plan that supports them on their journey to self-sufficiency and the opportunity to contribute to the community.

OUR VISION:

We believe each individual has worth and value. Change occurs when people are treated with respect and dignity, empowered with skills and resources to better their circumstance.

CULTURE VALUES:

• Kindness – Remember Kindness is Contagious!
• Connection – It is why we are here and what gives purpose & meaning to life!
• Kinship – We want you and those we serve to feel a sense of Belonging.
• Self-Worth – Treat people the way they can become w/True Value & Worth!
• Self-Reliance – Learn your role and take initiative!! We want “Fishermen”!

GUIDING PRINCIPLES:

• Kindness: To demonstrate compassion and respect for all people.
• Leadership: To lead by example, developing, promoting, and sharing innovative ideas and programs to help those experiencing homelessness.
• Transparency: To be open and honest in our relationships.
• Authenticity: To do what we say we do.
• Positive Influence: To judge our effectiveness by the extent to which individual lives are saved and improved by the positive experience of the people we influence.
• Golden Rule: To treat all people as we ourselves would wish to be treated.

OUR MOTTO:

It Takes All of Us to End Homelessness.

Job Summary:

The part-time Billing & Claims Specialist is responsible for preparing, submitting, and tracking claims across multiple programs within a nonprofit human services organization. This part-time role ensures accurate billing, timely reimbursement, and compliance with Medicaid and other payer requirements. The position works closely with program staff, case managers, and the Billing and Claims Dire to maintain a smooth and efficient revenue cycle that supports Switchpoint’s mission.

Requirements:

Job Responsibilities:

Billing & Claims Processing

• Submit claims through UHIN and Prism for Medicaid and commercial payers
• Pull and review service data from UHMIS, EHR systems, and program logs
• Check documentation for accuracy, completeness, and compliance before billing
• Process corrections, resubmissions, and follow-up on unpaid or denied claims
• Post payments and assist with basic accounts reconciliation
• Maintain organized and accurate billing records

Medicaid-Specific Duties

• Verify Medicaid eligibility and ensure services meet billing requirements
• Follow state and MCO guidelines for Medicaid claims
• Troubleshoot and resolve Medicaid denials or documentation issues

Compliance & Standards

• Ensure billing practices align with HIPAA, payer rules, and internal procedures
• Assist with internal and external audit requests
• Always maintain confidentiality and accuracy

Coordination & Communication

• Communicate with program teams to resolve missing or incomplete documentation
• Provide simple reports on billing status, denials, and outstanding claims
• Collaborate with leadership to ensure accurate service documentation and strong billing workflows.

Qualifications:

Education

• High school diploma required
• Associate degree or billing coursework preferred
• Billing/coding certifications (CPC, CPB, etc.) are a plus

Experience

• 2+ years of billing and claims experience preferred
• Experience with Medicaid billing strongly preferred
• Familiarity with UHIN, Prism, UHMIS, and Best Notes is a plus
• Nonprofit or human services experience helpful

Skills

• Strong attention to detail and accuracy
• Problem-solving skills, especially with denials
• Clear communication and follow-up abilities
• Proficiency with Excel and billing platforms
• Ability to work independently in a part-time role

Compensation:

• The salary range is $29,700–$33,500 annually depending on experience.
• This position is part-time and includes access to eligible organizational benefits in accordance with Friends of Switchpoint’s part-time employee policies.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.