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Patient Care Coordinator

University Of Maryland Oral
locationBaltimore, MD, USA
PublishedPublished: 6/14/2022
Healthcare
Full Time

Job Description

Job Description

We are looking for a motivated individual to join our team to take their career to the next level and go the extra mile for all of our patients. If you are passionate about patient-centered care, we want to meet you!

This position requires candidates to be fully COVID19 vaccinated and provide proof of COVID-19 vaccination.

Responsibilities

  • Follow and execute all company processes/procedures
  • Answer high volume multi-line phone system in a professional manner
  • Professionally and effectively communicate with patients
  • Schedule all appointments
  • Collect all patient co-pays and balances at time of service
  • Register new patients into computer system
  • Pull, file, and prepare patient charts
  • Scan various documents
  • Email/Mail patient paperwork
  • Efficiently perform check-in and check-out process
  • Ensure patient paperwork/records are complete and current
  • Maintain cleanliness and organized appearance of the front desk and waiting area
  • Strictly adhere to HIPAA standards in the protection of patient personal information
  • Retrieve messages from voicemail and follow processes to ensure messages are routed to appropriate department
  • Carry out any administrative tasks assigned by Manager and/or Providers
  • Medical Records

Requirements

  • EPIC Software Experience
  • Medical and Dental insurance experience
  • Team Oriented but able to perform individually
  • High School Diploma or Equivalent
  • Ability to multi-task and prioritize in a fast paced environment
  • Ability to remain polite and professional at all times
  • Punctual and reliable

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Computer Skills: 1 year (Required)
  • EPIC Software: 1 year (Preferred)

Work Location: In person

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