Job Description
Job Description
Responsibilities
* Ensure accurate and timely processing of client payroll and billing by verifying all necessary data is entered correctly.
* Respond promptly and professionally to customer inquiries.
* Set up new client accounts and perform associated data entry tasks.
* Maintain accurate and up-to-date records in customer databases, including payroll and billing information.
* Update client folders to reflect the most current payroll and billing instructions each week.
* Process credits and rebills as needed.
* Assist clients in establishing effective procedures for submitting payroll and billing information accurately and on schedule.
* Provide ongoing training and support to clients, including guidance on payroll and billing software usage.
* Ensure timely transmission of accounting and payment reports, including wires, ACH transactions, and A/R credits or debits.
* Escalate issues to management promptly when problems arise.
Our Core Values
* Integrity: Always act with honesty and accountability.
* Service Excellence: Deliver exceptional service and build trusted relationships.
* Innovation: Strive for continuous improvement in our products, services, and processes.
* Teamwork: Collaborate effectively and support one another.
* Accountability: Take ownership and follow through on commitments.
* Respect: Treat everyone with dignity and consideration.
Requirements
Education
* Bachelor’s Degree in Accounting or a related field preferred.
* Equivalent experience may be considered in lieu of a degree.
Experience
* Previous experience in payroll processing preferred.
* Comparable work experience in related fields is also desirable.