Help Desk Technician - L&M Headquarters

L&M Fleet Supply

Grand Rapids, MN 55744, USA

Published: 6/14/2022

Technology

Full Time

Job Description

Help Desk Technician

Our Perfect Match:

We are looking to hire a Help Desk Technician to join our Information Technology Team. We are interested in someone who loves technology and assisting end users who may need help. Our ideal candidate has an Associate's degree in computer technology or related program, OR 1 year of related professional experience. If that sounds like you, apply today!

Job Type: Full-Time Hours

Schedule: Monday - Friday, standard business hours, occasionally may be required to be on call

Targeted Pay Range: $17.25-21 per hour.

(Starting rate of pay varies based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.)

What you'll do in this role:

Our Help Desk Technician will provide support to L&M employees via phone, email, and in-person. In this position you will diagnose and resolve technical issues, deliver, configure, set up, and maintain computer systems, run reports and analyze common complaints and problems, manage IT tickets, install and upgrade PC software, and any other tasks as assigned by management.

Teammate Traits:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are some traits we look for:

Customer-Focus
Ensures Accountability
Collaborative
Honesty/Integrity
Decision-Quality/Decision-Making Abilities
Reliability

Advantages for Full-Time Employees:

Our Full-Time employees are offered an extensive benefit package including:

Health & Dental Insurance Packages
401(k) plan, with a generous employer match of 10%
Life & Disability Insurance
Paid Time Off - the longer you're with us, the more you get!
10% Employee Discount
Wellness Program
And much more!

At L&M, everyone plays a critical role in creating exceptional, modern-day retail experiences that are firmly rooted in our past. Our unique product line requires knowledgeable and friendly employees to ensure complete customer satisfaction. As we grow, we are committed to remain a small company at heart by treating people according to the Golden Rule. We always want our customers to leave with a smiling face and our staff to love coming to work for us.

If you are ready to make a difference as part of our team, apply today!

To learn more about L&M Supply, please visit our employment page by clicking HERE