Job Description
Job Description
Position Summary: Store Salesperson is to assist with all operations of the paint store and store departments. Responsibilities include ensuring customer satisfaction, product sales, color matching & tinting, inventory management, deliveries, rentals, & help achieve sales targets. The Store Salesperson will also assist customers in the selection of paints, colors, supplies, and products.
Job Responsibilities:
- Assist with product sales, stocking of inventory, deliveries, & assuring customer satisfaction.
- Ensure the efficiency of daily operational procedures
- Assist Store Manager with training new team members
- Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
- Assist customers over the phone and in the store with questions and orders regarding products, sprayers, and supplies
- Assist with maintaining & renting sprayers to customers
- Accurately process checks, cash, and credit card transactions
- Bill customers for sales of paints, products, sprayers, supplies, rentals, and equipment
- Prepare walk-in, phone, and online orders
- Unload and load deliveries and shipments as needed
- Provide a high level of customer service, ensuring that customers are satisfied with the products and services
- Ensure that customer issues are quickly and efficiently resolved
- Deliver products for retail customers, manufacturers, & contractors
- Assist with tasks around the store and shop such as stocking, cleaning, organizing, etc.
- Help with maintenance of the interior & exterior of the building & premises.
- Assist in stores or departments as scheduled or needed
- Other duties as assigned by Store Manager
Knowledge, Skills & Abilities:
- Previous paint and/or sales experience a plus
- Must be a team player and demonstrate positive teamwork skills and multitasking
- Excellent customer service skills and reliability
- Ability to coach, provide feedback, and resolve conflict.
- Ability to effectively communicate with customers and team.
- Strong prioritizing, interpersonal, & problem-solving skills.
- Enjoy working in a fast-paced environment
- Basic computer skills and accurate billing
- Ability to lift 80 pounds frequently
- High school diploma or comparable certification (GED), some college preferred.
- Ability to work a flexible schedule which can include occasional Saturdays to meet business demands.
- Commitment to ethical behavior and willingness to adhere to company policies
- Must be 18+ years of age and have valid driver's license
Expectations
- Help achieve the company's sales target goals/budgets
- Help stay within budgets.
- Be prompt & arrive on time
- Be available when the store is open
- Assist team members & customers with a servant heart.
- Maintain a positive atmosphere within the store and team.
- Be a person of integrity, committed to serving with excellence.
- Arrive at least 5 minutes prior to scheduled time.
- Communicate clearly, professionally, and in a prompt manner (emails, texts, phone calls, meetings, etc.)
- Assist with projects and basic property maintenance as needed.
- Adhere to the company's core values.
- Support the company's vision.
Company DescriptionFisher Paints is a family-owned retail paint store with 4 locations in Lancaster County, PA, offering a complete line of paint, paint supplies and sprayer equipment.
Company Description
Fisher Paints is a family-owned retail paint store with 4 locations in Lancaster County, PA, offering a complete line of paint, paint supplies and sprayer equipment.