Job Description
Job Description
Location: Hallock, MN
Status: Non-Exempt | Full-Time
About Kittson Healthcare:
Since 1922, Kittson Healthcare has proudly provided continuous service to the citizens of Kittson County and surrounding areas. Today, we are a 12-bed acute care federally designated Critical Access Hospital and a 50-bed long-term care facility, which also includes a home healthcare agency, an 8-bed assisted living facility, and ambulance services. Our campus includes a medical clinic in Hallock and a satellite clinic in Karlstad, MN. We strive to provide highly personalized care to every patient and resident—we don’t see them as numbers, but as family, neighbors, teachers, and community members.
Job Title: Retail Pharmacy Clerk
Department: Retail Pharmacy
Reports To: Manager of Retail Pharmacy
Supervises: None
Job Summary:
Kittson Healthcare is seeking a dependable and customer-focused Retail Pharmacy Clerk to join our outpatient pharmacy team. In this role, you will be the first point of contact for patients seeking prescription services. You’ll help ensure smooth daily operations by assisting with transactions, supporting pharmacy team, and maintaining a welcoming and efficient environment. This is an excellent opportunity for individuals interested in healthcare, pharmacy services, or customer service within a clinical setting.
Primary Responsibilities Include:
- Greet and assist patients, hospital staff, and visitors in a courteous and professional manner.
- Process prescription pickups and over-the-counter purchases using the point-of-sale (POS) system.
- Answer phones, direct inquiries, and relay messages to pharmacists or technicians as needed.
- Assist with prescription intake, including patient information collection and insurance verification.
- Handle cash and card transactions accurately; balance register at the beginning and end of each shift.
- Restock inventory and maintain clean, organized shelves and customer areas.
- Monitor inventory levels and notify pharmacist when items need reordering.
- Support pharmacists with administrative tasks such as filing, scanning, and labeling or other duties as assigned.
- Ensure compliance with HIPAA and confidentiality and safety policies.
Job Requirements:
Knowledge, Skills, and Abilities:
- Proficiently be able to read, write, speak, and understand the English language
- Basic knowledge of pharmacy operations and medical terminology (preferred).
- Strong customer service and communication skills.
- Proficiency in using POS systems and basic computer applications.
- Ability to work efficiently in a fast-paced environment with frequent interruptions.
- High attention to detail and accuracy in handling patient and transaction information.
- Ability to stand for extended periods and lift up to 25 lbs.
- Strong organizational and time management skills.
- Ability to maintain confidentiality and handle sensitive information with professionalism.
Qualifications:
- High School Diploma or GED; at least 18 years of age.
- Must pass MN background check and fingerprinting.
- Complete TB test within the first 3 weeks of employment.
Work Schedule:
- Shift: Monday-Friday, 8:30am-5:00pm
Why Work With Us:
Full-Time/Part-Time Employee Benefits:
- Medical (select plans HSA-eligible with employer contribution)
- Dental and Vision – 100% employer-paid for single coverage
- Basic Life and AD&D – 100% employer-paid policy
- Optional employee-paid voluntary life and AD&D
- Paid Time Off (PTO) and Extended Time Off
- 403(b) retirement plan with 3% employer match
- Educational scholarships
- Employee Assistance Program (EAP)
- Shift differential pay
- Cell phone discount
- Rewarding and dynamic work environment
- Employer-paid CNA training and certification available