Maintenance Technician

Job Description

Job Description

ABOUT US:

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 350k medical, dental, and behavioral health visits from more than 77k people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.

ROLE OVERVIEW and PURPOSE:
The Maintenance Technician I will maintain the integrity of the NHC sites and ensure that facilities are safe and well-functioning. This role will perform a variety of repairs and/or troubleshooting tasks under immediate supervision to complete assigned work orders. The duties of this position will be performed under direct oversight or guidance of the Facilities Manager or Lead Maintenance Technician. As projects and work are completed, supervision may gradually reduce to more routine check-ins to ensure accuracy and adherence to processes, procedures, and project/task specifications.

**This position requires travel to other sites for support in the Escondido region.***

RESPONSIBILITIES:

• Assist in performing semi-skilled and skilled facilities maintenance work involving carpentry, plumbing, and electrical repairs and maintenance of buildings and facilities under immediate supervision

• Support in cleaning, maintaining, and repairing building fixtures and equipment including locks, windows, doors, carpet, roof drains, shelving and furniture

• Assist with repairing plumbing fixtures, unclogging drains and maintaining plumbing systems under guidance

• Create and execute work orders using SharePoint and assist in preparing reports on work performed

• Track and report on repair and maintenance activities; completing and maintaining a variety of records as directed

• Support the preparation of specifications for contracts, quotes, proposals and publicly bid projects related to the service and repair of facilities and equipment

• Conduct field inspections and review work-in-progress, escalating issues to the manager as needed

• Collaborate with outside vendors and contractors under direction to identify unusual problems and support maintenance and repairs of facilities and buildings

• Report potential safety problems and unsafe conditions to supervisors as identified; assist in locking and unlocking facility doors

• Observe contract personnel to identify maintenance needs and provide input on project scope, labor, equipment, and materials under supervision

• Assist in making minor repairs to roofs, brick, asphalt, plaster and concrete

• Support in painting walls and making minor drywall repairs

• Operate automotive equipment and hauling material as assigned; receive and store supplies

• Assist in making simple furniture, cabinet, asphalt tile, and linoleum repairs

• Replace light bulbs and tubes and repair/replace ballasts

• Perform tasks to upkeep and maintain the appearance of the property from the exterior including cleaning, landscape, irrigation and painting

• Promptly utilize the facility’s SharePoint website and respond to, follow-up on, create, and complete requests as assigned

• Use tact and diplomacy in all interactions with customers

• Coordinate with departments and vendors; and act as liaison to departments

• May oversee contractors in the repair and maintenance of facilities and infrastructure

• Promote a positive image by maintaining excellent internal and external customer relations

• Build and maintain positive working relationships with co-workers, other employees, and the public using principles of good customer service

• Perform related duties as assigned

EDUCATION/EXPERIENCE:

• 1 year of experience required in general building maintenance or in the maintenance and minor repair of machinery, appliances and electric motors

• Valid CA driver’s license and proof of valid automobile insurance required

• Equivalent to completion of high school preferred

• Vocational or technical school courses related to construction, building systems maintenance, or equipment repair preferred

ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities):

• General methods and practices used in a variety of building trades, such as carpentry, general construction, electric, plumbing, painting, and heating/air conditioning systems

• Tools and equipment used in a variety of building construction and maintenance trades; use and purpose of general construction tools and equipment

• Basic computer skills related to data entry/retrieval

• Basic principles and practices of record keeping

• Effective English usage, spelling, punctuation and grammar; business correspondence

• Occupational hazards and standard safety practices

• Principles and practices of customer service

• Learn to perform semi-skilled and skilled work in the maintenance and repair of facilities, equipment, and related facilities

• On a continuous basis, know and understand operations, and observe safety rules; intermittently analyze problem equipment; identify and locate equipment; interpret work orders; remember equipment location; and explain jobs to others

• Operate a variety of motorized vehicles and equipment in a safe and effective manner

• Intermittently, sit while studying or preparing reports; bend, squat, climb, kneel and twist when installing, repairing, and servicing equipment; perform simple and power grasping, pushing, pulling, and fine manipulation; and lift or carry weight of 50 pounds or less

• Maintain records related to work activities and work orders

• Operate a computer and standard business software

• Read and interpret blueprints, plans, specifications and manuals; work from rough sketches; prepare rough sketches

• Provide high quality, economical services, placing emphasis on responsive customer service

• Maintain integrity of work by taking responsibility and accountability for completion of work and customer interactions

• Maintain punctuality and attendance at work

• Effectively contribute collaboratively to a team effort

• Establish and maintain effective working relationships with staff, contractors, the general public and those encountered in the course of the work

• Communicate clearly and concisely, both orally and in writing

• Demonstrate an entrepreneurial spirit by generating new, innovative ideas and developing better methods to accomplish tasks and complete projects.

Physical Requirements

• Ability to lift/carry 50 lbs/weight
• Ability to bend, kneel, reach, and stand for long periods of time
• Ability to climb ladders and lift/carry boxes, tools, equipment, and materials
• Ability to wear and use proper safety items, such as googles and gloves

Pay Range:$23.52 - $28.75 per hour, depending on experience

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.