Inside Sales Representative - Building Materials
Job Description
Job Description
Join the team at Lensing Building Specialties, a trusted supplier of commercial and residential building materials serving the Tri-State area for over 75 years. We provide high-quality products such as doors, windows, trim, millwork, hardware, cabinets, countertops, and specialty building supplies to contractors, builders, architects, and homeowners.
We're looking for a customer-focused Inside Sales Representative to join our Evansville office. This role is essential to providing exceptional support to our customers and external sales team-helping ensure every order and project runs smoothly from start to finish.
Key Responsibilities
- Serve as the main point of contact for customers and external sales staff
- Provide product information, quotes, and order support for building materials and related products
- Process, manage, and follow up on customer orders using Lensing's ERP system
- Identify customer needs and recommend solutions to ensure satisfaction
- Handle a high volume of calls and inquiries with professionalism and accuracy
- Collaborate closely with other departments to ensure timely order fulfillment and delivery
- Follow up to confirm customer satisfaction and resolve any issues promptly
Qualifications
- Excellent communication, listening, and problem-solving skills
- Previous customer service or inside sales experience preferred (1-3 years)
- Experience with building materials, construction products, or related industries a plus
- Proficiency with Microsoft Office Suite and ability to learn ERP systems quickly
- Strong math skills (percentages, discounts, pricing calculations)
- Team-oriented mindset with attention to detail
Education
- High school diploma or equivalent required
- Additional education in business, construction management, or related field preferred
Benefits
- Competitive pay and performance incentives
- Paid time off (vacation, personal days, and holidays)
- Free at-work health clinic for employees and family members
- Comprehensive healthcare plan (medical, dental, and vision)
- 401(k) with company match and profit sharing
- Company-paid life insurance, plus voluntary and AD&D coverage
- Short-term and long-term disability
- Wellness programs and company-sponsored events - from chili cook-offs to food truck days!
Why Lensing?
At Lensing Building Specialties, we pride ourselves on building relationships as strong as our materials. Join a company where collaboration, integrity, and customer service are at the foundation of everything we do.
Apply today to help us continue shaping the region's construction landscape with quality, service, and reliability.
In order to be considered for this position, you must be willing to comply to a pre-employment background check, drug screen, motor vehicle report, and physical.