Job Description
Job Description
Leoda's Kitchen and Pie Shop offers what we like to call glorified grandma food! Open 7 days a week and located in Olowalu, Maui, we take a unique approach to many classic or traditional favorites. We are seeking a highly motivated individuals to join our team! We offer a great working environment with excellent benefits to those who share our values, principles and the spirit of Aloha.
The ideal candidate for this position:
- Has experience working in customer service and/or the food service industry
- Can work a flexible schedule and be available for on call
- Has exceptional customer service skills
- Is enthusiastic about leaning and sharing our organizational culture
- Can maintain a pleasant smile and demeanor throughout the shift displaying patience, tolerance, acceptance and care towards customers and coworkers
- Has the ability to ensure that customer's receive items precisely as they ordered
- Can handle multiple tasks at one time, especially under pressure; greeting new patrons, taking orders, answering phone, payment transactions, delivering orders, maintain a well organized and clean work environment. All while remaining enthusiastic and pleasant
- Is competent with computers/ POS systems. Has previous cash handling experience
- Is able to learn and retain new food knowledge
- Communicates Aloha enthusiastically and clearly in person and over the phone
- Has ability to make suggestions and recommendations from our menu to increase sales and productivity
- Have strong troubleshooting skills. Flexibility to future change as needed
- Is able to transition to new ideas, concepts, policies and procedures as needed
- Is able to pass and practice the Maui County Department of Liquor Test
- Is able to pass and practice the TiPS training course
Performance Expectations:
- Greets guests with genuine enthusiasm and care
- Treats customers and co-workers with courtesy and respect
- Participates in food delivery to guests
- Can lift and carry up to 50 pounds
- Can communicate effectively to both customers and co-workers to maintain excellent customer service and productivity
- Can learn all aspects of our product and brand
- Positively responds to requests for assistance from co-workers and guests
- Remains in viewing of guests throughout shift
- Is able to prioritize job tasks
- Takes initiative to help in any area of the restaurant
Compensation:
- Hourly wage based on experience
- Shared Tips
- Discount at company outlets
Job Posted by ApplicantPro