Job Description
Job Description
- 8 am to 5 pm (40 hrs/week)
- 6 months contract
Top Skills Required:
-Must have a High School Diploma (Education Verification will be run)
-2 years of experience in building operations, facilities coordination, customer service, or a related field
-Familiarity with maintenance management systems (e.g., SAP, FM systems)
-Basic understanding of building safety standards, OSHA compliance, and emergency preparedness
Preferred Skills:
-Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
-Experience working in a university or large institutional setting
-Strong interpersonal and communication skills
-Attention to detail and strong organizational skills
-Proven ability to manage multiple priorities, solve problems, and respond quickly to building needs
-Ability to work independently while coordinating with cross-functional teams
The Building Support Specialist plays a key role in maintaining safe, functional, and welcoming facilities that support the academic, student services and event-related needs of the Purdue university community. This position is responsible for day-to-day building operations, safety compliance, space oversight, and exceptional customer service delivery within assigned campus buildings. This individual serves as the primary liaison between building occupants and campus service providers, including Facilities Operations, Safety and Security and Environmental Health and Safety (EH&S). The Support Specialist facilitates daily communication, resolves operational issues, and ensures smooth collaboration to keep the building running efficiently and safely. Supporting both proactive planning and responsive service, this position is central to a positive and effective campus environment.
Front Desk Customer Service and Building Occupant Support:
Serve as the primary contact for faculty, staff, and students regarding facility-related concerns. Promote a proactive, service-oriented culture by responding to occupant needs, resolving building issues, and communicating effectively with stakeholders.
• Respond to daily inquiries and facility-related concerns from faculty, staff, and students
• Act as liaison between building occupants and Facilities Operations or EH&S teams
• Maintain regular communication with building users to anticipate and resolve issues
• Support a positive building experience by addressing complaints or requests promptly
• Conduct routine walkthroughs to proactively identify potential concerns
Facility Operations Coordination:
Submit, monitor, and follow up on work orders for repairs and facility improvements. Coordinate with custodial services and maintenance vendors to ensure issues are addressed promptly and effectively.
• Create and submit work orders for facility repairs, maintenance, and custodial needs
• Track work order status and follow up to ensure timely completion
• Coordinate with custodial supervisors and external vendors to address recurring or complex issues
• Maintain records of service requests and resolutions for reporting purposes
• Communicate maintenance plans or service interruptions to occupants as needed
• Monitor vendor performance and escalate unresolved issues Building Safety and Compliance: Perform regular safety inspections and ensure building operations comply with fire safety codes, OSHA standards, and EH&S regulations. Complete monthly safety walkdown checklists and serve as the building's emergency preparedness liaison.
• Perform daily safety walk inspections using standardized checklists
• Ensure building signage and emergency exit paths are compliant
• Serve as the point of contact for emergency drills, Building Emergency Plans (BEP), and Building Operations Plan
Building Communication:
Ensure clear, timely, and effective communication between building operations and all occupants regarding facility updates, safety protocols, maintenance activities, and space-related changes. Serve as the central point of contact for disseminating operational information.
• Draft and distribute building-wide communications regarding maintenance, service outages, inspections, or construction impacts
• Maintain up-to-date building directories, contact lists, and communication boards
• Coordinate with departmental leads to share updates and gather occupant feedback
• Post notices for planned disruptions, safety drills, or policy changes in shared spaces
• Document and archive important communications for recordkeeping and reference
Education
•High school diploma or GED
Experience
•At least two years of experience in building operations, facilities coordination, customer service, or a related field
•Experience working in a university or large institutional setting
•Familiarity with maintenance management systems (e.g., SAP, FM systems)
•Strong interpersonal and communication skills; ability to interact professionally with diverse building occupants and service teams
•Proven ability to manage multiple priorities, solve problems, and respond quickly to building needs
•Attention to detail and strong organizational skills for tracking work orders, inspections, and communications
•Basic understanding of building safety standards, OSHA compliance, and emergency preparedness
•Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfort using digital tools for reporting and communication
•Ability to work independently while coordinating with cross-functional teams
•Commitment to excellent customer service and continuous improvement of the campus environment
Company DescriptionSkill Demand Energy is a nationally certified minority-owned company with our Corporate Headquarters in Indianapolis, Indiana, and multiple offices across the U.S.
Skill Demand Energy partners with utilities, local and state governments, and other entities to provide solutions to reduce America's energy usage within the residential, commercial, and industrial and government sectors. We are a dynamic multiculturally owned firm fully committed to cocreate with our teams truly inclusive and equitable working environments that results in thriving diversity and professional success.
We are committed to hiring individuals that are representative of the communities our programs are designed to serve. Our work elevates co-creation through cultivating trust and acting with transparency. We recognize that representation matters.
Company Description
Skill Demand Energy is a nationally certified minority-owned company with our Corporate Headquarters in Indianapolis, Indiana, and multiple offices across the U.S.\r\n\r\nSkill Demand Energy partners with utilities, local and state governments, and other entities to provide solutions to reduce America's energy usage within the residential, commercial, and industrial and government sectors. We are a dynamic multiculturally owned firm fully committed to cocreate with our teams truly inclusive and equitable working environments that results in thriving diversity and professional success.\r\n\r\nWe are committed to hiring individuals that are representative of the communities our programs are designed to serve. Our work elevates co-creation through cultivating trust and acting with transparency. We recognize that representation matters.