Subsurface Specialist

Job Description

Job Summary:

The GPR Sales & Service Representative is a hybrid role combining technical field work and customer relationship development. This position is responsible for performing Ground Penetrating Radar (GPR) services while also serving as a front-line business development representative to expand client relationships and grow revenue. The ideal candidate has a strong technical foundation in GPR scanning, a customer-first mindset, and the communication skills necessary to identify opportunities, educate clients, and build long-term partnerships.

Duties and Responsibilities:

• Perform GPR scanning and data interpretation with precision and professionalism on active job

sites.

• Deliver on-site solutions, mark-outs, and reports in alignment with Penhall’s quality and safety

standards.

• Engage clients before, during, and after service to build relationships and identify future needs.

• Actively pursue new business opportunities by identifying prospects, visiting job sites, and

networking with key contacts.

• Collaborate with Account Managers and Branch Leadership to expand service offerings and

cross-sell where applicable.

• Create quotes, proposals, and follow-up correspondence with clients as needed.

• Serve as a trusted advisor to customers by explaining results, offering technical guidance, and

solving problems on the spot.

• Partner with dispatch and operations to ensure scheduling aligns with customer deadlines and

expectations.

• Track client interactions, leads, and opportunities through CRM or sales tracking systems.

• Represent Penhall at industry events, safety meetings, and project kickoffs when requested.

• Promote Penhall’s commitment to safety and professionalism at every customer interaction.

• Other duties as assigned by your manager.

Required Skills and Abilities:

• Proven field experience with GPR scanning or similar nondestructive testing (NDT) methods • Strong interpersonal skills and professional demeanor

• Self-starter with the ability to manage time independently

• Ability to identify client needs and recommend appropriate services

• Clear verbal and written communication skills

• Competent in report writing and technical documentation

• Basic sales aptitude and comfort with customer follow-up

• Proficient in Microsoft Office; CRM experience a plus

• Ability to work in varying environments and travel locally to job sites

Essential Core Competencies:

• Technical Expertise: Applies GPR knowledge accurately in the field

• Business Acumen: Understands client goals and aligns services to add value

• Communication: Explains technical concepts clearly to non-technical audiences

• Time Management: Balances field work with sales development effectively

• Accountability: Follows through on commitments and manages client expectations

• Team Collaboration: Works well with dispatch, ops, and sales to ensure delivery excellence

• Customer Focus: Commitment to providing excellent service and resolving issues to meet

customer needs.

• Attention to Detail: Ensures accuracy in scheduling, dispatch, and equipment management.

• Safety Conscious: Proactively enforces safety standards and promotes a safety-first culture.

• Action Orientated: Taking on new opportunities and tough challenges with a sense of

urgency, high energy, and enthusiasm.

Education and Experience:

• High school diploma or equivalent required; technical certification in GPR or related field

preferred

• 2+ years of experience in GPR or construction scanning preferred

• Prior sales or customer-facing experience in construction or industrial services is a strong plus

Physical Requirements:

• Ability to lift 50+ pounds and carry field equipment

• Regular exposure to outdoor conditions and construction job sites

• Requires driving to multiple job locations within a defined territory

• Must be able to stand, walk, or crouch for extended periods

Legal Disclaimer:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Penhall Company is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, compensation inquiries, discussions or disclosures, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. (41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a))

This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Penhall Company reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary.