Job Description
Job Description
Bartender
Location: Malibu Jack's Lexington
Position Type: Part Time
Company Overview:
Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 27 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack’s, Fun Land, Celebration Station, Craig’s Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector.
Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun—demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge—every day is an opportunity to elevate play.
Job Summary:
A Malibu Jacks Bartender is responsible for preparing and serving beverages, interacting with customers, taking orders, and ensuring the accuracy of transactions through the POS system. We are seeking individuals with a friendly and upbeat attitude, a commitment to quality, and a strong focus on customer satisfaction.
Key Responsibilities:
• Prepare and serve alcoholic or non-alcoholic beverages according to recipes.
• Interact with customers, take orders, and provide recommendations based on preferences.
• Enter each order accurately into the POS system.
• Uphold the company's core values and ensure optimum guest experience.
• Accountable for maintaining quality, consistency, and sanitation standards as per company and state regulations.
• Practice an ownership mentality with emphasis on motivation and teamwork.
• Keep the bar area clean and tidy, including washing glasses and cleaning the bar top and surrounding areas.
• Restock supplies during slow operational hours, including alcohol, ice, fruit, beer kegs, and beer cooler.
• Accurately portion all orders to ensure low cost.
• Handle cash and credit transactions, ensuring all orders are accounted for in the POS system.
• Work with the management team to achieve year-over-year growth, profitability, and guest satisfaction.
• Execute programs to lead to increased sales and profitability.
• Understand all menu items and effectively upsell to guests.
• Ensure safety by keeping areas free from hazards, addressing and correcting any practices that lower safety standards.
• Avoid over-serving alcohol and check the ID of every patron to prevent serving minors.
• Handle guest complaints and maintain a calm demeanor under pressure.
• Obtain TIPS Certification.
Qualifications:
• Friendly, upbeat attitude.
• Ability to perform each essential duty successfully.
• Bar experience preferred, but not required.
• Ability and willingness to learn all stations on the line.
• Ability to follow drink recipes and maintain accurate pour sizes.
• Ability to keep calm under pressure and handle guest complaints.
• TIPS Certification.
• Computer skills to operate the POS system.
• Strong language skills for reading and interpreting business periodicals, professional journals, technical procedures, or governmental regulations.
• Mathematical skills for calculating figures such as discount, interest, proportions, percentages, area, circumference, volume, cost, and tip share.
• Reasoning ability to solve practical problems and interpret various instructions.
Additional Requirements:
• Position requires consistent activity, such as walking, bending, and lifting up to 50 lbs.
• Must be able to work holidays and weekends.
• Employment may require a background check.
Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
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