Job Description
Job DescriptionAre you friendly, reliable, customer-focused and enjoy working in a fast-paced hospitality environment? We're looking for Front Desk Agents to join our team!
Responsibilities:
- Greet and assist guests in a professional and friendly manner
- Handle check-ins, check-outs, and reservations efficiently
- Answer phone calls and respond to guest inquiries
- Maintain a clean and organized front desk area
- Communicate effectively with housekeeping and maintenance teams
- Address guest concerns and resolve issues promptly
- Follow all safety and security procedures
Qualifications:
- Previous front desk or customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask and stay calm under pressure
- Strong attention to detail and organizational skills
- Proficient in basic computer and POS systems
- Must be reliable, punctual, and able to work flexible hours
Benefits:
- Employee discounts
- 1 week paid vacation after 1 year of employment
Schedule:
- Thursday - Saturday 3pm-11pm shifts
Dress Code: All black attire required