Technical Support Representative

Job Description

Job Description

Company Description

The District Office of Los Angeles is your local team for innovative Baldor-Reliance® and ABB motor solutions. We are known for building long-term business relationships based on trust and local expertise. Our dedication to addressing customer challenges quickly and efficiently with tailored plans has established our reputation. We prioritize customer satisfaction in all aspects of our business.

Role Description

This is a full-time, on-site role for a Technical Support Specialist located in Santa Fe Springs, CA. We are looking for a dynamic candidate with a background or degree in Electronic Engineering.

This role bridges the gap between engineering and sales, provide post-sales support including troubleshooting, training and performance optimization. The opportunity to work directly with clients to deliver tailored motor solutions for industrial applications such as manufacturing, automation, HVAC, and energy systems. Will serve as the technical expert in electric motor products, including AC/DC motors. Build and maintain strong relationships with industrial clients, OEMs, and distributors.

Qualifications

• Technical Support and Troubleshooting skills
• Customer Support and Customer Satisfaction skills
• Strong Analytical Skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Experience with electrical motors and mechanical systems
• Bachelor's degree in a related field or equivalent

Benefits:

• Competitive Salary
• Sponsored health & dental insurance (100% company-paid)
• Sponsored life & disability insurance
• 401(k) with 3% company contribution (after 1 year, no match required)
• Paid Vacation
• Career growth opportunities