Job Description
Job Description
ROOST Detroit is a unique luxury hotel. We offer the opportunity to live comfortably in a thoughtfully
designed space, engage and connect through heartening human interaction, and find countless
opportunities to experience new things during our guest’s stay. Our brands provide personalized
services and thoughtfully designed accommodations that meet the emotional and creature comfort
needs of our guests. Everything ROOST does is based upon human interaction and design.
Position Summary
The Senior Sales Manager will provide guidance and leadership to the sales team. This position
drives revenue by developing relationships with key clients, negotiating and securing bookings for
hotel rooms and private events. This role requires a deep understanding of hotel sales and event
management, focusing on delivering exceptional service and maintaining long-term business
relationships while meeting or exceeding revenue targets.
We are looking for a Senior Sales Manager that will bring continued success to our brands. Here’s
how our leaders are remarkable:
● You welcome the entrepreneurial mindset and can balance strategic planning with hands-on
leadership.
● You have experience with growing market share and know how to aggressively prospect key
client relationships within the market.
● You place service and our guests needs first and lead the team by example in all guest
interactions.
● You let the customers’ needs guide you and seek to provide authentic, kind service.
Job Description
● Work daily on scheduling client meetings to create new opportunities, maintain relationships,
and increase overall bookings.
● Responsible for proactively soliciting new business, managing groups, and extended stay
related opportunities.
● Duties include, but not limited to direct mailings, sales blitzes, soliciting promotions to local
businesses, tele-prospecting, attending trade shows, chamber events, and marketing.
● Actively upsells each business prospect to maximize revenue opportunity and to achieve
both individual and team related goals.
● Assist with all sales activities that would encompass the Method Co portfolio.
● Greet all incoming prospective guests and clients by conducting property tours, qualifying the
prospect, and reviewing availability.
● Utilize the Sales CRM for all client related information; record detailed sales notes and
opportunities, maintain action plans, and deliver timely sales reports.
● Actively engage with the operation team to maintain brand standards.
In this role, you will have the opportunity to make a difference in the lives of our guests, employees,
investors, and communities. We are looking for someone who understands what it means to
enlighten our guests and believes in our culture as much as we do.
Requirements
● Bachelor’s degree in Hospitality Management, Business, or a related field preferred.
● Minimum 3-5 years of experience in hotel sales or private event sales, with a track
record of meeting or exceeding sales targets.
● Strong knowledge of the hospitality industry, including sales cycles and event planning.
● Excellent negotiation, communication, and interpersonal skills.
● Proficiency in CRM systems, sales reporting, and forecasting tools.
● Ability to manage multiple projects and clients simultaneously while maintaining attention
to detail.
● Creative problem-solving abilities and a customer-focused attitude.