Job Description
Job DescriptionBenefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
Talley Eye Institute is seeking an enthusiastic Patient Service Specialist to join our group. The Patient Service Specialist manages efficient patient flow through arrival to departure; performs various clerical duties; interfaces with clinic personnel, patients/visitors, and fellow employees to ensure positive relationships. Day-to-day activities include, but are not limited to, all the essential functions listed below:
Essential Functions
- Professionally assist with patient check in by greeting patients with a welcoming smile, verifying insurance, collecting copays, and updating appropriate paperwork
- Professionally assist with patient check out by scheduling appointments and scanning documents into the electronic medical record.
- Must have excellent organizational, verbal and written communication skills.
- Must be able to perform mathematical decisions regarding money exchange between patients and practice.
- Must have the ability to perform well in a fast paced, high patient volume medical practice and multi-task as needed.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
Essential Skills and Abilities:
- Strong communication and interpersonal skills
- Empathetic personality with concern for patients' needs
- Strong organization with attention to detail
- Ability to work as a team member
- Demonstrated computer literacy
- Ability to travel to satellite offices as scheduled
- Maintain a professional appearance
- Medical office experience preferred
- Positive Customer Service skills
Benefits:
- On the Job training
- PTO day 1 of employment
- Health Benefits
- 401K
Salary is commensurate with experience