Job Description
Job Description
A Tech Writer develops and maintains technical documentation, manuals, and guides, helping end-users and IT teams understand technical processes
Strong writing and communication skills
Ability to translate complex technical concepts into simple language
Familiarity with technical documentation tools and platforms
Compile information requirements, objectives, functions, and features while gathering technical information, preparing written content, and coordinating the layout and organization of the manual.
Demonstrated high level skill in Information Architecture and can evaluate organization structure to help improve content management.
Interview analysts, engineers and/or other staff to obtain workflow, processes or other technical information.
Research, analyze, develop and maintain comprehensive documentation, including user guides, API documentation, system/data flow diagrams, and technical specifications.
Execute the planning, design, development, and implementation of technical controls, procedures, and policies related to compliance, risk, governance, and specific business-unit regulatory standards, while maintaining a strong knowledge of key platform capabilities, data governance standards and frameworks, and operating systems within the technology and analytics domain.
Advanced skill capturing and translating technical processes and requirements into easily understood terms.
Strong understanding of software development life cycles (SDLC), COBIT, or ITIL.
Editing and Proofreading: Advanced/Expert. High proficiency in grammar, style, and consistency checks.
Technical Acumen: Advanced. Understanding of software development processes, data analytics practices, and methodologies.