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SNAP Outreach Specialist

companyCommunity Health Action of Staten
locationNew York, NY, USA
PublishedPublished: 6/14/2022
Full Time

Job Description


Title: SNAP Outreach Specialist

Department: Community Access

Reports To: Coordinator, Benefits & Data Management

Location: 2134 Richmond Terrace, Staten Island, NY 10302

Position Status: Full Time

FLSA Status: Non-Exempt

Pay Rate: $41,600-43,600 annually; excellent benefits package including generous paid time off benefits (4 weeks of vacation plus paid holidays, personal, sick time), medical, dental, and vision plan options, employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more!

Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI serves the most vulnerable individuals, families, and communities with critical services and programs. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – the poor and working poor, low-income people with chronic illnesses, persons with criminal justice involvement, substance users, domestic violence survivors, people of color, and the LGBTQ community.


The Nutrition Outreach and Education Program (NOEP) Outreach Specialist focuses on increasing enrollment in the Supplemental Nutrition Assistance Program (SNAP). The NOEP Outreach Specialist is responsible for conducting SNAP outreach, prescreening potentially eligible individuals/households for SNAP with low-income Staten Island residents, and assisting individuals and households in completing a SNAP application. The NOEP Outreach Specialist will primarily work from our Food Pantry location and will also work with clients in various other sites on Staten Island’s North Shore, as scheduled.


  • Establish a working relationship with the local Department of Social Services (DSS) and/or Human Resources Administration (HRA)
  • Responsible for all SNAP outreach activities to increase access and participation in the SNAP Program, including, but not limited to:
  • Create and produce outreach materials in order to educate potentially eligible individuals about SNAP (food stamps)
  • Coordinate education presentations for potentially SNAP-eligible community members, stakeholders, and leaders through community events, presentations, and tabling opportunities in the community
  • Outreach to and pre-screen clients at CHASI’s Food Pantry and Mobile Food Pantry locations for eligibility in the program
  • Pre-screen individuals and households for SNAP eligibility, providing an estimated SNAP benefit amount, if able
  • Assist potentially SNAP-eligible individuals in applying for SNAP, including gathering of required documents
  • Refer all eligible clients to our Benefits Navigators for SNAP application submissions
  • Help resolve barriers potentially SNAP-eligible clients encounter when applying for SNAP
  • Collaborate with local community-based organizations, educating them about the importance of NOEP and SNAP
  • Confidentially track client information and outcomes for reporting purposes
  • Attend all mandatory trainings and webinars
  • Report outcomes via Hunger Solutions New York’s online Contract Management System and complete other data entry and reporting as required by funder or agency on a timely basis
  • Conduct regular, comprehensive client documentation reviews for quality and completeness
  • Achieve annual program targets as assigned by Hunger Solutions New York
  • Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values
  • Other duties as assigned



  • At least 2 years of experience in the human services field required; experience providing community-based outreach, making linkages and referrals, and/or establishing community partnerships highly preferred
  • High School Diploma or Equivalency required.
  • Familiarity with resources on Staten Island highly preferred
  • Bilingual (English/Spanish) preferred
  • Must have a reliable means of transportation to get to and from community events and presentations in a timely manner.
  • Proficiency with technology, web-based applications, and Microsoft Suite (Word, Excel, Outlook, PowerPoint)
  • Interviewing and assessment skills
  • Excellent oral and written communications skills; comfort with public speaking; ability to manage communications tactfully and professionally with a high attention to detail and accuracy
  • Strong organizational skills and attention to detail with an ability to handle multiple projects and activities while meeting established timelines
  • Ability to work independently while also bring a team player with an ability to work on diverse teams with shared responsibility and accountability; ability to contribute to a positive, productive, open, and supportive environment
  • Must have reliable means of transportation

CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff.

People of color, LGBTQ, women, and people with disabilities strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.

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