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Customer Service Representative - State Farm Agent Team Member

companyWayne Wallace - State Farm Agent
locationClayton, NC, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement within my agency

Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Dedicated to customer service
  • Experience in a variety of computer applications, particularly Windows
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Bilingual - Spanish required

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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