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Event Server

companyInns of Aurora
locationAurora, NY 13026, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

$18.00-$20.00 hourly depending on experience.

INNS OF AURORA, LLC CORE VALUES

While our employees’ skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook:

•Courage

•Initiative

•Dependability

•Flexibility

•Integrity

•Judgment

•Respect for others

Position Purpose:

Under the Events Manager, the Event Server is responsible for set-up, execution, and break-down of all Inns of Aurora events and to assist guests to create a satisfying and luxurious experience.

Responsibilities/Duties/Functions/Task:

  • Set up event space as outlined in the Banquet Event Order
  • Set tables prior to guest arrival with appropriate utensils, table cloths, condiments etc
  • Restock all stations
  • Understand and be able to articulate the specific food and beverage menu for every event
  • Check identification for guests to verify age requirements for purchase of alcoholic drinks
  • Interact with guests in a poised and professional manner.
  • Ensure the needs of all guests are met while navigating throughout the event area.
  • Consistently monitor guest satisfaction through regular check-ins.
  • Serve water, coffee and tea to guests
  • Prepare cocktails according to customer orders and deliver them to guests, or deliver order to bartender
  • Run food from kitchen with trays or by hand, as needed
  • Ensure the timely completion of all side work and daily cleaning tasks.
  • Adhere to cleaning duties required at end of shift
  • Retrieve plates and glasses from tables and transport them to the kitchen during meal services.
  • Report all issues in the dining area to management team
  • Maintain the cleanliness of the service area
  • Attend all required training and meetings.
  • Maintain a positive and helpful attitude with all guests. and Inns of Aurora employees
  • Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
  • Follow guidelines and expectations as stated in the employee handbook
  • Other duties, as assigned

Requirements

  • Must be flexible in scheduling and have open weekend availability
  • Excellent verbal communication skills
  • Ability to multi-task effectively under fast-paced working conditions
  • Ability to maintain neat, professional and clean appearance and practices
  • Ability to work while standing for long periods of time
  • Ability to work in a team environment with other servers, host, bartenders, chefs and other Inns of Aurora employees
  • Ability to adhere to proper food regulation standards and health and safety standards
  • High level of professionalism and passion for the hospitality industry
  • Flexibility pertaining to guest needs and hourly schedules
  • TIPS certifications; will train as needed

PREFERENCES

  • High school or college level degree
  • Previous customer service, banquet/events/catering serving or fine-dining serving experience
  • Knowledge and understanding of workplace safety procedures
  • Local wine, food and fine-dining knowledge

Benefits

We are proud to offer outstanding benefits to all of our employees.

Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.

Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.

We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.

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