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Store Manager (Esplanade Location)

companyGoodwill Industries of SELA
locationKenner, LA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Retail Store Manager

Join the Movement: Goodwill Industries SELA Wants You!

About Us: 

Goodwill is more than just a retail store; we are a community-driven organization dedicated to transforming lives through the power of work.  By joining our team as a Store Manager, you will play a crucial leadership role in making a positive impact on individuals and communities; your leadership will help create a positive and inclusive shopping experience for our customers while supporting our programs that enhance the dignity and quality of life for individuals and families.   If you have a retail business owner mentality this position is for you.

What we offer:

  • Competitive Salary
  • Medical, Dental, Vision, 403B Retirement Plan *employer match*, Life Insurance, Pet Insurance
  • Monthly Bonus based on achieving revenue goals

Essential Functions

As a Store Manager at Goodwill, you will lead a dynamic team in our retail store, overseeing daily operations, and contributing to the success of our mission. The ability to lead, supervise, train, and motivate the store team is essential to generate revenue through the daily processing of donated goods. The Store Manager drives the daily workflow of receiving, sorting, pricing, merchandising, and selling high volumes of donated clothing, furniture, and household goods while managing costs to operate a high-volume retail operation with multiple team members to support the mission of Goodwill Industries of Southeastern Louisiana.


  • Staff the retail store by hiring, coaching, training, developing, and leading the store team. Completes hiring and other paperwork required in the day-to-day operation of the store.
  • Holds staff accountable through coaching and corrective action when necessary.
  • Assist with new employee onboarding and training.
  • Organizing and delegating assignments to team members.
  • Serve as a trainer and mentor for all employees, including those facing emotional and developmental challenges/barriers. 
  • Assist with fostering team members professional growth in support of the Goodwill Mission.
  • Ensures compliance with all safe practices and safety policies and procedures. 
  • Creates and maintains a positive public image of Goodwill through a clean store environment, full of fresh product daily, with a focus on excellent customer service.
  • Leads and assists in the receiving, pricing, and displaying of store merchandise.
  • Opens and closes the store.  Balances cash registers and conducts end of day procedures.
  • Maintains a clean and hazard free store through daily monitoring and cleaning of all areas.
  • Performs all duties of all store personnel including cash register, donation receiving, sorting, hanging, pricing of merchandise, cleaning of store, etc.
  • Communicates daily needs with transportation department and district manager.


  • High School Diploma or Equivalent. (Some College or leadership training preferred).
  • Five years Retail Management experience preferred, or a minimum of three years supervisory experience in various industries. 
  • Must maintain minimum liability automobile insurance as required by the State of Louisiana and be insurable through the Company’s insurance carrier. 
  • Must possess a valid driver’s license, maintain current registration, and state inspection on personal vehicle.
  • Flexibility to transfer store locations within 20 miles of the original commute.
  • Must be proficient in MS Outlook, Word, Excel; computer skills are essential.

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