The Automotive Technician services and repairs vehicles as assigned by management following all established standards and procedures. In addition, he or she may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. We deliver the highest quality service while maintaining the highest level of customer satisfaction.
Working Conditions: We have a state of the art working area with climate control.
The ideal candidate has a high school diploma or GED, some post-secondary automotive training, at least one year of dealer-level or large facility experience, and certification by the National Institute for Automotive Service Excellence (ASE). An unrestricted driver's license and a clean driving record, a strong technical performance record, and strong physical dexterity and stamina to get the job done are required. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
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Effectively and accurately perform quality repair work in accordance with dealership's and factory standards.
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Checks all fluids and maintenance-related parts and tops-off or replaces fluids or filters/parts as required.
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Performs routine service inspections or tests and completes standard maintenance jobs.
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Road-test vehicle to ensure quality repair work was completed.
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Maintains cleanliness of vehicles while performing service or repairs.
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Ensures that required documentation is complete and is in compliance with regulations and standards.
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Follows all shop policy, procedure, safety, and environmental rules.
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Helps maintain shop appearance and safety standards and ensures the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions.
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Attends all staff meetings, trainings, and educational classes as required.
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Complete system diagnostics and full automotive troubleshooting and testing.
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Maintain an organized and neat shop area.
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Communicate directly with service advisors regarding the status of the service work as well as the estimated time for completion so that customers can be informed.
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Continuously learn new technical information and techniques in formal training sessions in order to stay informed with rapidly changing automotive technology.
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Demonstrates behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors.
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Performs other duties as assigned.
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3-5 years' experience preferred (dealership experience preferred).
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Able to drive both automatic and standard-transmission vehicles.
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National Institute of Automotive Service Excellence (ASE) certification (s) or certification (s) in different specialized areas such as: brakes, electrical/electronic systems or engine performance preferred.
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Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
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Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
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Safety and customer service oriented.
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Able to bend, kneel, squat, stand, and lift heavy objects as needed.
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Professional appearance and work ethic.
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Self-motivated with solid work habits.
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Valid California Driver's License with a clean driving record.
ID: 2022-1602
External Company Name: Fontana Chrysler, Dodge, Ram, Jeep
External Company URL: https://www.fontanacdjr.com/
Street: 16272 S Highland Ave
Post End Date: 10/11/2023