We are seeking a motivated and organized CUSTOMER SERVICE REPRESENTATIVE looking to join a company that is innovative, growing, and looking to expand! The ideal candidate will have prior customer service experience, a strong personality, and willing to learn.
Location: Indianapolis, IN (West side near Speedway, IN)
Hybrid schedule - 3 days onsite, 2 days work from home
- Responsible for timely and accurate order entry and supporting effective order fulfillment.
- Processes sales orders received from customers. Regularly monitors activity through order delivery.
- Follow-up with customers as needed to validate/confirm purchase order questions.
- Regularly communicates with customers, company locations, customers, and vendors to ensure ongoing customer satisfaction
- At least 1 - 3 years' of relevant work experience in a customer service role
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Experience with ERP systems (e.g., SAP) is preferred.
- Proficient computer skills with demonstrated experience in the Microsoft office suite.
What are the perks?
- Hybrid work schedule with 3 days in-office weekly; Wednesdays mandatory
- 401k match, competitive health benefits, PTO, and more!
- Student loan repayment options
- Onsite coffee barista, food trucks, and other employee friendly options
Actively interviewing now!