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Customer Service Representative

companyAegis Worldwide
locationIndianapolis, IN, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

We are seeking a motivated and organized CUSTOMER SERVICE REPRESENTATIVE looking to join a company that is innovative, growing, and looking to expand! The ideal candidate will have prior customer service experience, a strong personality, and willing to learn.

Location: Indianapolis, IN (West side near Speedway, IN)

Hybrid schedule - 3 days onsite, 2 days work from home



  • Responsible for timely and accurate order entry and supporting effective order fulfillment.
  • Processes sales orders received from customers. Regularly monitors activity through order delivery.
  • Follow-up with customers as needed to validate/confirm purchase order questions.
  • Regularly communicates with customers, company locations, customers, and vendors to ensure ongoing customer satisfaction


  • At least 1 - 3 years' of relevant work experience in a customer service role
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Experience with ERP systems (e.g., SAP) is preferred.
  • Proficient computer skills with demonstrated experience in the Microsoft office suite.

What are the perks?

  • Hybrid work schedule with 3 days in-office weekly; Wednesdays mandatory
  • 401k match, competitive health benefits, PTO, and more!
  • Student loan repayment options
  • Onsite coffee barista, food trucks, and other employee friendly options

Actively interviewing now!

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