The Job Network

Customer Account Manager

companyHowmet Aerospace
locationEtiwanda, CA 91739, USA
PublishedPublished: 6/14/2022
Full Time

Howmet Engine Products, of Howmet Aerospace, is currently seeking a seasoned Customer Account Manager covering our Castings and Rings business in the Far-East/Asia region!

Primary Responsibilities

+ Manage Casting and Rings primary customer accounts KHI, Hanwha Aerospace, IHI, MHI, working through third-party intermediaries (Asia Trading, Fuji, Mitsui Bussan, Okaya)

+ Identify, develop, and sustain smaller regional customer accounts, in line with the business strategy, ensuring strategies optimize business objectives.

+ Support development and execution of sales strategy for Howmet Engine Products, in coordination with other commercial staff members and various resources.

+ Establish challenging objectives to meet Rings growth and profitability strategy and target new business within both existing & developing markets, ensuring priorities are appropriately defined, with effective action plans.

+ Work closely with customers and Marketing to provide support and manage projects for the strategic customer, and compile and submit accurate sales reports/forecasts in a timely manner.

+ Liaise with various Howmet Engines locations and customers to ensure a high level of customer satisfaction.

+ Participate in development of designs, configurations, project scheduling and installations, within the limits of established policies and procedures, and coordinate communication with customers and the market to ensure they have up to date product information.

+ Review and manage contract requirements to ensure they are within limits of established policies and procedures, including commercial and intellectual property (patent, trademark, licensing) requirements. Manage contract compliance of assigned customers to insure budget attainment.

+ Coordinate support to customers and suppliers for a wide range of products and applications.

+ Provide complete accurate transmittal of contract information throughout the organization.

+ Coordinate with Marketing & respective plants to ensure timely submittal of quotes and packages. Propose pricing/margin necessary to receive award. Follow up with customers on all quote activity.

+ Lead multi-year contract negotiations for assigned customer accounts.

+ Prepare and deliver customer presentations as needed. Coordinate commercial, technical and market details for product and sales communications, as needed.

+ Establish positive relationships with customer representatives and managers in procurement, logistics, engineering, program and project offices, and other personnel to convince customers of desirability and practicability of products or services offered.

+ Adhere to all company policies and procedures and environmental health and safety rules. Work in a safe manner that promotes the health and well-being of the individual and environment. Comply with all EHS rules and regulations and supervisory instructions. Report all incidents including injuries, spills, fires, property damage, and near misses to their supervisor.

Minimum Qualifications

+ Bachelors degree from an accredited institution

+ Minimum of 7 (seven) years of experience

+ Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

+ This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee

Preferred Qualifications

+ Bachelor's degree in Business Administration or Engineering preferred

+ Experience in aerospace or manufacturing highly desired.

+ Minimum 3 years extensive experience with direct customer interactions.

+ Minimum 3 years of sales and/or management level experience.

+ Knowledge of Aerospace forging and machining processes.

+ Basic knowledge of aircraft engine components, materials, technical drawings.

+ Experience and intermediate proficiency with Microsoft Office programs (Word, Outlook, Excel, PowerPoint).

+ Excellent written and verbal communication skills.

+ Strong analytical skills: able to effectively problem solve and deliver on objectives.

+ Display innovative thinking and creativity.

+ Flexible and able to work with all levels of the organization.

+ Demonstrated dependability and ability to work independently and with large teams.

+ Ability to multi-task.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and reach with hands and arms. The employee frequently is required to stand; walk; use hands, talk and hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Occasional domestic and international travel is required.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually low.

About Howmet Aerospace

Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. The Companys sales for 2022 approximated $5.7 billion. The Companys primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With nearly 1,150 granted and pending patents, the Companys differentiated technologies promote more fuel efficiency for aircraft and commercial transportation. For more information, visit, including content shared during the Companys May 2022 Technology Day.

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Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

If you need assistance to complete your application due to a disability, please email

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