Job Description
Job Description
Leadership, High Energy, Enthusiasm, Integrity, and Success; these words describe a perfect Five Guys' Assistant General Manager!
Five Guys is not only about serving people perfect food but serving our customer the perfect experience. We have three simple goals: PERFECT food, AMAZING customer service and a sparkling CLEAN restaurant!
Five Guys is looking for a true leader, a AGM, that wants to continue their growth. Five Guys can continue to help you grow in your career! We have a proven track record of growing from within and want to continue this, with you.
Assistant General Managers:
The General Manager plays the key role in the Five Guys operations. Assistant General Managers are leaders and key parts of our company. AGMs are trained to be experts in all positions within the restaurant. All activities of the AGM are expected to be consistent and supportive of their restaurant's business plan, P&L, and Hyperion Partners, LLC policies.
Total Guest Satisfaction:
Ensures that the restaurant they are assigned to consistently delivers the highest quality products, service and cleanliness.
-Evaluates their restaurant's Quality, Service, and Cleanliness every day.
-Provides regular feedback and coaching to their team members on areas that need improvement.
-Hires high quality people who demonstrate and ensure consistent guest satisfaction through perfect food, great service and a sparkling clean store.
Training and Development:
Continuously works to improve the skills, knowledge, and moral of all employees within their supervision. Ensure all employees receive the necessary training and support to perform their duties to Five Guys expectations.
-Prepares qualified employees for promotion to the next position. Continually develops adequate numbers of persons in charge and future AGM's to meet restaurant objectives and company goals.
-Treats all employees with dignity and respect; creates an environment where the entire restaurant team does the same and empowers team members to succeed.
-Trains, coaches, and provides regular performance feedback (both positive and corrective) to motivate and improve the performance of all employees.
Effective Operational Management:
- Works with the GM to maintain standards with in the store to provide a good work environment for staff and excellent customer experience
- Actively looks to improve skills and learn new parts of the business
Job Type: Full-time
Physical Setting:
- Casual dining restaurant
- Fast casual restaurant
- Quick service restaurant
Schedule:
- 10 hour shift
- Holidays
- Weekend availability
- 50+ hours per week
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Required)
Work Location:
- One location
Work Remotely:
- No
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