Infectious Diseases Specialty Clinic Coordinator

Job Description

Job DescriptionDescription:

At STRIDE Community Health Center, we’re dedicated to more than just providing healthcare, we’re committed to making a lasting impact on the lives of our patients and the communities we serve. As one of Colorado’s largest Federally Qualified Health Centers, we offer comprehensive services, including primary care, dental, pharmacy, behavioral health, health education, and outreach, across our 13 clinics in the Denver Metro area.

With over 35 years of serving our community, our growing team is at the heart of this mission. We believe healthcare is about more than treating illness; it's about fostering wellness and addressing the unique needs of every person, ensuring that no one is left behind. If you’re passionate about making a meaningful difference, thrive in a collaborative environment, and are ready for a career that transforms lives, including your own, STRIDE is the place for you.

General Purpose: The Infectious Diseases Specialty Clinic Coordinator will serve as the community liaison for the Stride HIV Clinic, as well as facilitate service coordination for Stride’s HIV population.

Essential Duties/Responsibilities:

• Coordinate care and follow-up services for STRIDE’s HIV and PrEP patients, including scheduling and reminder phone calls. Follow up with patients that no-show to appointments.
• Schedule financial screening appointments for this patient population.
• Provide systematic communication with relevant clinic staff to facilitate seamless and reliable service delivery and sustainable expansion to additional sites.
• Perform data entry as required, including updating city and state agency databases (CAREware & CO HEART) on an ongoing basis.
• Collect all grant-related data and information per reporting requirements and submit information regularly to designated staff.
• Outreach to patients that are lost to follow up. Referral to CDPHE Linkage to Care as needed.
• Work directly with the Sexual Health Program Manager and other program staff to adhere to/and achieve grant specific guidelines and performance measures.
• Marketing and outreach to community and community partners.
• Completes all other duties as assigned.

Requirements:

STRIDE Values

• Integrity: Doing the right thing even when no one is watching.
• Compassion: Meeting patients where they are with empathy.
• Accountability: Following through on our commitments.
• Respect: Valuing human dignity.
• Excellence: Embracing a growth mindset and striving for continuous improvement.

Education and Experience:

• Required: High School Diploma and 2 years of experience working with people living with HIV or a Bachelor’s Degree.
• Required: Active BLS certification.
• Background in administrative and clerical duties.
• Experience working with people living with HIV preferred.

Knowledge, Skills and Abilities:

• Possess sensitivity to and understanding of the varied needs of people living with HIV.
• Experience providing outreach and intervention programs.
• Experience working with patients with multiple issues.
• Ability to interact positively and build rapport with patients, co-workers and external contacts.
• Ability to demonstrate the capability to effectively and sensitively respond to the needs and concerns of the full range of STRIDE’s patient population. · Ability to handle sensitive information ethically and responsibly.
• Ability to protect the confidentiality of patient, employee and business information.
• Strong organizational and time management skills

Work Schedule

Monday-Friday, 8 hours/day

Hybrid: 4 days in clinic, 1 day working from home

We offer a competitive hourly range of $20.67 - $24.03, depending on your experience.

This range reflects STRIDE’s good faith estimate of potential compensation at the time of posting. The final salary for the selected candidate will be determined based on several factors, including experience, education, budget, internal equity, specialty, and training.

Miscellaneous Requirements

• COVID-19 Vaccination
• Annual Influenza Vaccination

At STRIDE Community Health Center, we value a strong and collaborative work environment. To ensure a successful integration into our team, we implement a 90-day probationary period for all new employees. This timeframe is designed to evaluate performance and assess cultural alignment within our organization. It offers both the employee and the employer the opportunity to determine if the role is a mutual fit, promoting long-term success and satisfaction in your career with us. Join our dedicated team and contribute to our mission of providing quality health care to our community!

Material and equipment directly used: Computer, printer, multi-line telephone systems, fax machine, copy machine, calculator, Electronic Health Records (EHR) system and all Microsoft Office products including Outlook, Excel and the internet.

Working environment/physical activities: Office environment within a clinical setting. Enters data into computer programs via computer, mouse and keyboard. Moves about the office environment and occasionally to other. Moves/transports objects up to 25 lbs. occasionally. Communicates information to others. Discerns/analyzes information from others to assist in decision making.

Why STRIDE?

Join us for a fulfilling career with a comprehensive full-time benefits package that promotes professional growth, well-being, and financial security, including:

• Medical, dental, and vision coverage
• Paid time off (PTO) and holidays
• Health Savings Account (HSA) and Flexible Spending Account (FSA), including dependent care options
• 401(k) with matching
• Work-life balance
• NHSC Loan Repayment
• Tuition reimbursement and/or Continuing Medical Education (CME)
• No nights, weekends, or major holidays
• Employee Assistance Program (EAP)
• Employee Discounts on top attractions, hotels, more

STRIDE conducts background checks, including criminal history, education, license and certification.

STRIDE is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

STRIDE complies with the Americans with Disabilities Act, providing reasonable accommodations as needed.

Health and Safety Commitment:

To ensure the safety of our patients, staff, and communities, all new hires at STRIDE must receive an annual flu shot or provide an exemption, as well as undergo tuberculosis screening and testing.

Application submission closing date: Applicants will be considered until the position is filled.