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Senior Vice President, CX Strategy

companyConfidential
locationColumbus, OH, USA
PublishedPublished: 6/14/2022
Full Time

Senior Vice President, CX Strategy

About the Company

Premier advertising network offering media & communications services

Industry
Marketing and Advertising

Type
Privately Held

Founded
1968

Employees
10,001+

Categories

  • Marketing & Advertising
  • Advertising
  • Marketing
  • Communications
  • Advertising Management
  • Advertising & Marketing
  • Consulting & Professional Services
  • Brand Management
  • Strategic Planning
  • Media & Entertainment
  • Creative Communication
  • Data & Analytics
  • Sustainability
  • Market Research
  • Scientific
  • Technical Services
  • Consulting
  • Professional Services

Specialties

  • marketing communications
  • advertising
  • media planning
  • media buying
  • people-based marketing
  • creative
  • innovation
  • data
  • and technology

About the Role

The Company is seeking an SVP of CX Strategy to provide strategic leadership in the areas of customer experience, digital experience, and brand experience. The successful candidate will be responsible for engaging with clients, educating them on the company's capabilities, and developing content that showcases expertise in modern experience design and human-centered experience transformation. This role requires a leader with a strong background in customer experience, digital experience, or brand experience, and a proven track record in strategy development to achieve business objectives. The SVP will also be tasked with managing a team of strategy practitioners and fostering a culture of expertise and innovation in customer experience trends and technology.

Applicants for the SVP of CX Strategy position at the company should have a Bachelor's degree in a relevant field and at least 10 years of experience in a leadership role focused on customer experience, digital experience, or brand experience. A total of 15 years of experience in an agency or digital consultancy setting is required. The role demands a professional with proficiency in customer experience strategies, digital marketing technologies, and the ability to lead a team in a remote work environment. The ideal candidate will be an expert in modern experience design, customer experience strategy, and human-centered experience transformation, and will be expected to engage with industry leaders to promote the company's vision in customer experience strategy.

Hiring Manager Title
Chief Strategy Officer

Travel Percent
Less than 10%

Functions

  • Marketing
  • Strategy
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