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Programmer Analyst I, II, SR, or Lead

companyPNM Resources
locationAlbuquerque, NM, USA
PublishedPublished: 6/14/2022
Full Time

POSTING DEADLINE

This position is posted until filled.

DEPARTMENT

Department: Utility Applications

JOB DESCRIPTION

Programmer Analyst I

Salary Grade: G09
Minimum Midpoint Maximum
$50,991 - $67,562 - $84,134

SUMMARY:
Under direct supervision, analyzes requirements and develops computer programs.

PREFERENCES:

Seeking motivated individual with a demonstrated aptitude for technology and a willingness and ability to learn new tools.

Preference will be given to candidates with solid expertise in areas below:

  • Knowledge in legacy technology stacks (C++, C, Java, etc...).
  • Basic knowledge and experience configuring application(s) and testing functionality within the application(s) during an implementation and providing production support and troubleshooting.
  • Basic knowledge of concepts related to applications integration, system administration, and networking concepts.
  • Knowledge of database modeling concepts and SQL / PL-SQL experience (preferably Oracle and / SQL server)
  • Basic understanding of Windows and Linux/Unix OS.
  • Ability to think creatively, understand business requirements, and translate them into technical requirements.
  • Experience of utility Customer Information Systems (CIS) and Meter Data Management Systems (MDMS) will be a big plus.
  • Strong communication and documentation skills.
  • ESSENTIAL DUTIES AND RESPONSIBILITIES:
    Develops and maintains plans outlining steps and timetables for developing programs.
    Analyzes, defines, and documents requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs.
    Writes and maintains system documentation, data processing run books, and user manuals.
    Analyzes and estimates feasibility, costs, time, and compatibility with hardware and other programs.
    Creates test transactions and runs tests to find errors and confirm programs meet specifications.
    Researches and evaluates software and hardware to assist in programming or to use as program platforms.
    Consults with client to prototype, refine, test, and debug programs to meet needs.
    Writes, debugs, compiles, tests, and installs program modifications and new programs or modules.
    Converts designs and specifications into computer code.
    Codes job control instructions.
    Analyzes code to find causes of errors and revises programs.
    Provides production problem resolution and on call support.

    COMPETENCIES:
    Basic knowledge of data processing principles and concepts.
    Basic knowledge of project management in the areas of estimating, training, and documentation.
    Ability to assist in evaluating software packages and the efficiency and effectiveness of small systems.
    Ability to assist with assessing project benefits and priorities.

    QUALIFICATIONS
    MINIMUM EDUCATION AND/OR EXPERIENCE:
    Bachelor's from four-year college or university with emphasis in computers or related area, and one to three years related experience, or equivalent combination of education and/or experience related to the discipline.

    COMMUNICATION SKILLS:
    Ability to read and interpret technical documents such operating and maintenance instructions, and procedure manuals.
    Ability to write data processing run and user manuals.
    Ability to speak effectively before groups of customers or employees of organization.

    COMPUTER SKILLS:
    Basic knowledge of applications analysis principles and program design.
    Basic knowledge of and ability to write in program code.

    PHYSICAL DEMANDS:
    While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. Manual dexterity and good vision required. Ability to talk and listen. The employee must occasionally lift and/or move up to 10 pounds.

    WORK ENVIRONMENT:
    Office environment.
    Bachelors Degree

JOB DESCRIPTION

Programmer Analyst Lead

Salary Grade: G05
Minimum Midpoint Maximum
$86,016 - $116,120 - $146,226

SUMMARY:
Under general supervision, oversees a variety of programming assignments, program maintenance, and the modification of programs.

Preferences:

  • Proficiency in legacy technology stacks (C++, C, Java, etc¿).
  • Solid knowledge and hands on experience configuring application(s) and testing functionality within the application(s) during an implementation and providing production support troubleshooting.
  • 3 to 5 years of experience with providing technical support and system administration related to Customer Information Systems and Billing Systems.
  • Good knowledge and understanding of concepts related to applications integration and networking.
  • Strong technical expertise with databases and SQL / PL-SQL (Oracle and / SQL server).
  • Good understanding of Windows and Linux/Unix OS.
  • Experience with XML, HTML, Java, JavaScript, Python, and other programming languages/scripting languages.
  • Ability to think creatively, understand business requirements, and translate them into technical requirements.
  • Ability to analyze large sets of data and experience with reporting tools.
  • Experience of utility Customer Information Systems and Meter Data management systems will be a big plus.
  • Strong communication and documentation skills. ESSENTIAL DUTIES AND RESPONSIBILITIES:
    Oversees the testing and development of program modifications
    Oversees the implementation of new program code
    Evaluates complex interrelationships between programs
    Maintains a broad knowledge of state-of-the-art technology, equipment, and systems
    Develops and maintains project plans outlining plan design, programming and testing timetables, status reports, and cost/benefit analysis
    Acts as the project technical manager; coordinates team activities; assigns and reviews tasks, insures compliance with technical standards; budgets and schedules; tracks reports and corrects deviations
    Recommends resource allocations and project staffing, new information systems standards and development guidelines
    Prepares project manuals, improvement authorizations, work orders, and project budgets
    Evaluates and recommends software packages for acquisitions based on client needs and functional requirements
    Defines program and system requirements, operating constraints, file structures, data control procedures and system test criteria
    Performs and documents vendor application software evaluations for efficiency, standards, maintainability, hardware compatibility, enhancements, documentation and cost/benefit analysis
    Consults with client to prototype, refine, test, and debug programs to meet needs
    Recommends hardware or software platform, DBMS, and language
    Evaluates application program and system design for compliance with standards and functional requirements
    Directs the design and implementation of system security
    Oversees high-level business needs analysis
    Oversees client long-range planning, client testing and training, and system implementation
    Performs hardware or software platform support for non-mainframe hardware including installation and use of system and application software, database management, monitoring and maintaining the system for availability of resources

    COMPETENCIES:
    Advanced knowledge of project management areas such as estimating, tracking, training, documenting, and scheduling
    Advanced knowledge of CASE tools, information engineering techniques, and the system development life-cycle process
    Ability to evaluate productivity tools, interfaces between major systems, package systems and the efficiency and effectiveness of large in-house systems
    Ability to analyze the impact of enhancements and production problems effectively
    Ability to assist with assessing project benefits and priorities

    QUALIFICATIONS
    MINIMUM EDUCATION AND/OR EXPERIENCE:
    Bachelor's degree from four-year college or university with an emphasis in computers, and five to seven years related experience, or equivalent combination of education and/or experience related to the discipline.

    COMMUNICATION SKILLS:
    Ability to read and interpret technical documents such operating and maintenance instructions, and procedure manuals
    Ability to clearly and concisely write technical, conceptual and administrative project information
    Ability to speak effectively before clients, personnel and management, and vendors

COMPUTER SKILLS:
In-depth knowledge of at least one of the Company's hardware/software platforms
The ability to develop and implement systems, to code and test new applications to meet current and projected client needs
Mastery of one high level programming language, the applicable job control and utilities
Mastery of database system software and database management
Extensive knowledge of various languages, DBMS and hardware platforms to be able to recommend which is best for an application
Working knowledge of networks, local area networks, and various types of workstations

PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. Manual dexterity and good vision required. Ability to talk and listen. The employee must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT:
Office environment.
Bachelors Degree

JOB DESCRIPTION

Programmer Analyst II

Salary Grade: G07
Minimum Midpoint Maximum
$66,267 - $87,804 - $109,340

Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.

SUMMARY:
Under general supervision, analyzes requirements and develops computer programs.

PREFERENCES:

Seeking motivated individual with a demonstrated aptitude for technology and a willingness and ability to learn new tools.

Preference will be given to candidates with solid expertise in areas below:

  • Knowledge in legacy technology stacks (C++, C, Java, etc...).
  • Basic knowledge and experience configuring application(s) and testing functionality within the application(s) during an implementation and providing production support and troubleshooting.
  • Basic knowledge of concepts related to applications integration, system administration, and networking concepts.
  • Knowledge of database modeling concepts and SQL / PL-SQL experience (preferably Oracle and / SQL server)
  • Basic understanding of Windows and Linux/Unix OS.
  • Ability to think creatively, understand business requirements, and translate them into technical requirements.
  • Experience of utility Customer Information Systems (CIS) and Meter Data Management Systems (MDMS) will be a big plus.
  • Strong communication and documentation skills.
  • ESSENTIAL DUTIES AND RESPONSIBILITIES:
    Develops and maintains project plans outlining plan design, schedule and cost estimate, programming and testing timetables, status reports, and application software package evaluations
    Coordinates programming activities of Programmer Analyst team members
    Performs enhancement and development analysis, program and system design, testing, and installation
    Consults with client to prototype, refine, test, and debug programs to meet needs
    Writes, debugs, compiles, tests and installs program modifications and new programs or modules
    Recommends hardware and software platforms, DBMS, and language
    Evaluates application program and system design for compliance with standards and functional requirements
    Designs and implements system security
    Writes and maintains system documentation, functional specifications, data processing run books, and user manuals
    Evaluates proposed software changes
    Provides production problem resolution and on call support
    Codes job control instructions
    Performs client surveying and interviewing
    Defines and documents clients problems and areas for improvement, alternative (EDP and non-EDP) solutions, and the most cost beneficial recommendations
    Assists client with long range planning
    Provides hardware and software platform support for non-mainframe hardware including installation and use of system and application software, database management, monitoring, and maintaining the system for availability of resources
    Assists with client training, testing, and system implementation
    Assists with the departments long-range planning

    COMPETENCIES:
    Ability to provide analysis in project, program, and database design for business
    Knowledge of project management areas such as estimating, tracking, training, documenting, and scheduling
    Basic knowledge of CASE tools, information engineering techniques, and the system development life-cycle process
    Ability to evaluate software packages and the efficiency and effectiveness of large in-house or package systems independently
    Ability to analyze the impact of enhancements and production problems effectively
    Ability to assist with assessing project benefits and priorities

    QUALIFICATIONS
    MINIMUM EDUCATION AND/OR EXPERIENCE:
    Bachelor's degree from four-year college or university with emphasis in computers or related area, with three to five years related experience, or equivalent combination of education and/or experience related to the discipline.

    COMMUNICATION SKILLS:
    Ability to read and interpret technical documents such operating and maintenance instructions, and procedure manuals
    Ability to clearly and concisely write technical, conceptual and administrative project information
    Ability to speak effectively before clients, personnel and management, and vendors

    COMPUTER SKILLS:
    Knowledge of at least one of PNMs hardware/software platforms
    The ability to develop and implement systems, to code and test new applications, and to meet current and projected client needs.
    In-depth knowledge of one high level programming language, the applicable job control and utilities
    In-depth understanding of database system software and database management
    Basic knowledge of various languages, DBMS, and hardware platforms to be able to recommend which is best for an application
    Basic knowledge of networks, local area networks, and various types of workstations

    PHYSICAL DEMANDS:
    While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. Manual dexterity and good vision required. Ability to talk and listen. The employee must occasionally lift and/or move up to 10 pounds.

    WORK ENVIRONMENT:
    Office environment.

JOB DESCRIPTION

Sr. Programmer Analyst

Salary Grade: G06
Minimum Midpoint Maximum
$74,796 - $100,975 - $127,152

Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.

SUMMARY:
Under general supervision, analyzes requirements and develops computer programs.

Preferences:

  • Proficiency in legacy technology stacks (C++, C, Java, etc¿).
  • Solid knowledge and hands on experience configuring application(s) and testing functionality within the application(s) during an implementation and providing production support troubleshooting.
  • 3 to 5 years of experience with providing technical support and system administration related to Customer Information Systems and Billing Systems.
  • Good knowledge and understanding of concepts related to applications integration and networking.
  • Strong technical expertise with databases and SQL / PL-SQL (Oracle and / SQL server).
  • Good understanding of Windows and Linux/Unix OS.
  • Experience with XML, HTML, Java, JavaScript, Python, and other programming languages/scripting languages.
  • Ability to think creatively, understand business requirements, and translate them into technical requirements.
  • Ability to analyze large sets of data and experience with reporting tools.
  • Experience of utility Customer Information Systems and Meter Data management systems will be a big plus.
  • Strong communication and documentation skills.
  • ESSENTIAL DUTIES AND RESPONSIBILITIES:
    Plans for all phases of the project life cycle
    Develops and maintains project plans outlining plan design, programming and testing timetables, status reports, and cost/benefit analysis
    Acts as the project technical manager; coordinates team activities; assigns and reviews tasks, insures compliance with technical standards; budgets and schedules; tracks reports and corrects deviations
    Recommends resource allocations and project staffing, new information systems standards and development guidelines
    Prepares project manuals, improvement authorizations, work orders, and project budgets
    Evaluates and recommends software packages for acquisitions based on client needs and functional requirements
    Defines program and system requirements, operating constraints, file structures, data control procedures and system test criteria
    Performs and documents vendor application software evaluations for efficiency, standards, maintainability, hardware compatibility, enhancements, documentation, and cost/benefit analysis
    Consults with client to prototype, refine, test, and debug programs to meet needs
    Recommends hardware or software platforms, DBMS, and language
    Evaluates application program and system design for compliance with standards and functional requirements
    Designs and implements system security
    Writes, debugs, compiles, tests and installs program modifications and new programs or modules
    Evaluates proposed hardware or software changes
    Provides production problem resolution and on call support
    Codes job control instructions
    Performs high-level business needs analysis
    Defines and documents clients problems or areas for improvement, alternative (EDP and non-EDP) solutions and the most cost beneficial recommendations
    Performs client long-range planning, client testing and training, and system implementation
    Performs hardware or software platform support for non-mainframe hardware including installation and use of system and application software, database management, monitoring and maintaining the system for availability of resources

    COMPETENCIES:
    Knowledge of project management areas such as estimating, tracking, training, documenting, and scheduling
    Knowledge of CASE tools, information engineering techniques, and the system development life-cycle process
    Ability to evaluate productivity tools, interfaces between major systems, package systems and the efficiency and effectiveness of large in-house systems
    Ability to analyze the impact of enhancements and production problems effectively
    Ability to assist with assessing project benefits and priorities

    QUALIFICATIONS
    MINIMUM EDUCATION AND/OR EXPERIENCE:
    Bachelor's degree from four-year college or university with an emphasis in computers or related area, and five to seven years related experience, or equivalent combination of education and/or experience related to the discipline.

    COMMUNICATION SKILLS:
    Ability to read and interpret technical documents such operating and maintenance instructions, and procedure manuals
    Ability to clearly and concisely write technical, conceptual and administrative project information
    Ability to speak effectively before clients, personnel and management, and vendors

    COMPUTER SKILLS:
    In-depth knowledge of at least one of the Company's hardware and software platforms
    The ability to develop and implement systems, to code and test new applications to meet current and projected client needs
    Mastery of one high level programming language, the applicable job control and utilities
    Mastery of database system software and database management
    Extensive knowledge of various languages, DBMS and hardware platforms to be able to recommend which is best for an application
    Working knowledge of networks, local area networks, and various types of workstations

    PHYSICAL DEMANDS:
    While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. Manual dexterity and good vision required. Ability to talk and listen. The employee must occasionally lift and/or move up to 10 pounds.

    WORK ENVIRONMENT:
    Office environment.


EQUAL OPPORTUNITY STATEMENT

Safety Statement:
Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, ¿everyone goes home safe¿, reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.

Americans with Disabilities Act (ADA) Statement:
TXNM Energy is committed to providing reasonable accommodations for qualified individuals with disabilities in compliance with the ADA. If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.

DEI Statement:
At TXNM Energy, we value the diversity of our workforce and actively seek opportunities for incorporating Diversity, Equity, and Inclusion (DEI) within our family of companies. We believe a diverse workforce enriches our environment and helps us better meet the needs of our employees, customers, and shareholders. We remain committed to attracting and sustaining a diverse workforce and retaining high-performing employees who work collaboratively to carry out the Company's purpose.

TXNM Energy and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.

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