Description
Join the Hartville Hardware family, where we believe that a contented team provides exceptional customer service. Our commitment to treating individuals with fairness and compassion fosters a positive environment for our valued team members.
HRM Enterprises, Inc. encompasses the largest independent hardware store in the country, a renowned restaurant, an ever-thriving Marketplace, and a sought-after campus drawing guests from both near and far. As a locally owned and operated company, we take pride in leading the markets we serve, driven by a dedicated team that consistently exceeds our guests' expectations. We are dedicated to providing an outstanding workplace, encouraging professional growth and excellence among our team members.
Our Culture and Team Members:With 82 years of industry experience, our family of businesses continues to thrive. Hartville Hardware, in operation for over 51 years, has earned a reputation as an excellent workplace. The majority of our team members have been with us for more than a decade, with some exceeding 40 years of service. Rather than relying solely on our word, we invite you to speak with our team members directly to learn why they find Hartville Hardware such a gratifying place to work.
Compensation Package:
- Competitive Salary: We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
- Benefits: Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
- Paid Time Off: Generous paid time off (PTO) allowance, allowing you to maintain a healthy work-life balance.
- Retirement Planning: 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
- Professional Development: Opportunities for ongoing professional development
- Team Member Discounts: Exclusive discounts on our products/services, fostering a culture of appreciation for our valued team members.
- Wellness Programs: Participation in wellness programs designed to enhance your overall health and well-being.
What We Expect:
We seek professionals who thrive in a collaborative environment of like-minded individuals. Our core values include:
- We do whatever it takes
- We give more than is expected
- We are long-term focused
If you are a compassionate professional who cares deeply about solving guests' problems, we invite you to join our team at Hartville Hardware.
Position Overview:
As a Paint Sales Team Member, you will be a key contributor to our paint department, providing expert guidance and assistance to customers. Your role involves assisting with paint selection, color matching, and ensuring a positive shopping experience within the paint department.
Responsibilities:
- Customer Assistance:
- Greet and assist guests in the paint department with a friendly and helpful demeanor.
- Provide expert advice on paint products, color coordination, and suitable applications.
- Color Matching:
- Utilize color matching technology to accurately match paint colors to customers' samples or preferences.
- Assist guests in choosing the right colors for their projects.
- Product Knowledge:
- Develop a deep understanding of paint products, finishes, and application techniques.
- Stay informed about new paint products and industry trends.
- Sales and Upselling:
- Recommend additional paint products and accessories to enhance customers' projects.
- Upsell premium or specialty paint options based on customer needs.
- Tinting and Mixing:
- Operate paint tinting and mixing equipment to prepare custom paint colors.
- Ensure accuracy in measuring and mixing paint according to customer specifications.
- Inventory Management:
- Monitor paint inventory levels and communicate with the inventory control team for restocking.
- Conduct regular checks for expired or damaged paint products.
- Customer Service:
- Address guest inquiries and concerns in a professional and timely manner.
- Assist with product returns, exchanges, and warranty-related issues.
- Merchandising and Displays:
- Ensure the paint department is well-organized, clean, and visually appealing.
- Collaborate with the merchandising team to create eye-catching displays.
Qualifications:
- Previous experience in paint sales or a related field is preferred.
- Strong color coordination skills and an eye for design.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Basic computer skills for point-of-sale transactions and color matching.
Education:
- High school diploma or equivalent.