Crown Bay Nursing and Rehabilitation has been serving the community of Alameda, CA for many years providing compassionate and personal skilled care 24 hours a day. We've worked hard to create a home-like environment that allows our residents to experience the comfort and security they need to function at their highest capacity and optimum quality of life.
We provide an interdisciplinary approach to patient care. We put an emphasis on staff training and development so that we employ the most outstanding people to care for your loved ones.
What makes Crown Bay unique and separates us from other facilities is the ability to provide person-centered care with a loving touch. This is accomplished by having attentive and caring staff assembled. Your loved one is somebody special who deserves the very best and who will be treated with the utmost respect and dignity.
What We're Looking For:
We are seeking a self-motivated admissions coordinator to establish and maintain a constant working relationship with all potential referral sources, conduct tours and pre-admission interviews with prospective residents/responsible parties and explain all facility services.
What You'll Do:
- Receive and review all inquiries regarding facility admissions via telephone, email, fax and in person. Extracts information from referral and completes information sheet for team review.
- Review admissions for suitability with Administrator, Director of Nursing and Business Office Manager, as appropriate, for admissions decision.
- Make all necessary arrangements with discharge planners, families, and physicians to accomplish admissions to facility.
- Explain facility's care philosophy, room rates and billing procedures to resident or responsible party providing proper orientation through conversation and/ or brochure.
- Review or read admission packet to new admit and/or responsible party, assist with completion of admission packet and obtains signatures on all necessary forms within 24 hours of admission. Reports delays to Administrator and/or Business Office Manager with date of projected completion.
- Obtain all necessary cards to verify identity and financial status of resident (i.e., HMO, Medicare, or Medi-cal cards) and verify entitlement of HMO, Medicare etc., coverage.
- Ensure resident's valuables are inventoried and deposited or a "release from responsibility form" is signed in accordance with established policies and procedures.
- May perform day-to-day departmental duties as needed.
- Performs other related duties as required.
What You'll Bring:
- 2-4 years previous related experience, preferably in skilled nursing or rehabilitation environment; supervisory experience preferred
- Must possess thorough understanding of healthcare reimbursement programs.
- Ability to interact tactfully, effectively, and professionally with other employees, visitors, government agencies/personnel and the general public, as needed
- Must demonstrate flexibility and ability to adapt to change
- Ability to organize, prioritize and meet deadlines
- Must be knowledgeable of nursing/medical practices and procedures, and/or terminology, laws, regulations, and the guidelines that pertain to skilled nursing and rehabilitation care
Astoria Nursing and Rehabilitation is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.